Hogwarts Legacy not launching

After launch a window pops up saying: "Failed to initialize DirectX 12..."
I have tried using the Proton Experimental, latest GE Proton version and the Proton 9.0 beta version. The pop up window shoes up both in gaming mode and desktop mode.

I have attached the log. Hope this helps and someone can help me.

colossal-harlequin•11/8/24, 1:34 PM

Turn off Dxvk-nvapi since steam decks don't have an Nvidia driver

Turn on umu in the advanced heroic settings

colossal-harlequin•11/8/24, 4:07 PM

install dotnet46, vcrun2019, vcrun2022 via winetricks

dead-brownOP•11/8/24, 4:35 PM

I had to click on "install a Windows DLL or component" in Protontricks, right? Sorry, I am very new to this.

Ddead-brown I had to click on "install a Windows DLL or component" in Protontricks, right? S...

nursing-lime•11/8/24, 4:50 PM

In Winetricks, not Protontricks. It doesn’t look like you had installed them

colossal-harlequin•11/8/24, 4:50 PM

there's a button in the heroic game settings

dead-brownOP•11/8/24, 4:51 PM

Oh, my bad!

dead-brownOP•11/8/24, 5:15 PM

Found it, but still confused. It says on the top:
"Nothing was installed by Winetricks yet.
Progress:"

And in the Window it says:

"Proton: Running winetricks verbs in predix: dotnet46
Done"

colossal-harlequin•11/8/24, 5:18 PM

if you close out of the dialogue box and reopen it does it say dotnet46 is installed?

dead-brownOP•11/8/24, 5:19 PM

Nope

dead-brownOP•11/8/24, 5:20 PM

Is it a valid way to install it over the search bar on top?

colossal-harlequin•11/8/24, 5:21 PM

i don't know why that chooses not to work sometimes but is fine other times

colossal-harlequin•11/8/24, 5:21 PM

@Linguin any reason that the dependencies wouldn't be installing here?

radical-lime•11/8/24, 5:22 PM

hmm

radical-lime•11/8/24, 5:22 PM

I have no idea

radical-lime•11/8/24, 5:22 PM

it should work

radical-lime•11/8/24, 5:22 PM

is umu enabled?

colossal-harlequin•11/8/24, 5:23 PM

maybe something about it being a 32 bit vs 64 bit prefix? i've seen that sometimes

Ccolossal-harlequin maybe something about it being a 32 bit vs 64 bit prefix? i've seen that sometim...

dead-brownOP•11/8/24, 5:24 PM

yes it says that, when i try to install it over the gui. I guess the deck comes preinstalled with a 64bit version?

Rradical-lime is umu enabled?

dead-brownOP•11/8/24, 5:24 PM

yes

radical-lime•11/8/24, 5:24 PM

hmm

HeroicBotAPP•11/8/24, 5:25 PM

Please see the following images on how to send a Heroic / Legendary / GOGDL / Nile log file:

colossal-harlequin•11/8/24, 5:25 PM

will you post the global log for us?

dead-brownOP•11/8/24, 5:29 PM

sorry for being paranoid, but is there any information I should edit out (e.g. host name) before posting this?

colossal-harlequin•11/8/24, 5:30 PM

hostname is deck so probably not

colossal-harlequin•11/8/24, 5:30 PM

heroic doesn't collect identifying information in the logs i don't think

colossal-harlequin•11/8/24, 5:30 PM

i get the paranoia though

colossal-harlequin•11/8/24, 5:33 PM

it's making me sign in?

colossal-harlequin•11/8/24, 5:34 PM

yeah, that's fine

colossal-harlequin•11/8/24, 5:37 PM

does dotnet46 come with proton?

colossal-harlequin•11/8/24, 5:38 PM

if that's the case just install vcrun2019 and vcrun2022 i guess?

dead-brownOP•11/8/24, 5:39 PM

I don't know. maybe I installed it with what I did first with the ProtonTricks app? I am too confused to know.

I'll try installing the other two

dead-brownOP•11/8/24, 5:42 PM

Still the same, nothing being installed but saying Done in the log.

colossal-harlequin•11/8/24, 5:43 PM

will you post the log again?

dead-brownOP•11/8/24, 5:43 PM

The heroic one or of the game?

colossal-harlequin•11/8/24, 5:44 PM

heroic

radical-lime•11/8/24, 5:44 PM

vcrun2019 should be all you need for that game

colossal-harlequin•11/8/24, 5:44 PM

why's that?

radical-lime•11/8/24, 5:45 PM

make sure to update your flatpak

Ccolossal-harlequin why's that?

radical-lime•11/8/24, 5:45 PM

well, that's what we've tested and what we have for that game in known-fixes repo

colossal-harlequin•11/8/24, 5:45 PM

in a terminal run this:
flatpak update && flatpak install --reinstall com.heroicgameslauncher.hglflatpak update && flatpak install --reinstall com.heroicgameslauncher.hgl

Ccolossal-harlequin in a terminal run this: `flatpak update && flatpak install --reinstall com.heroi...

dead-brownOP•11/8/24, 5:48 PM

is this for the flatpak update? is this going to delete the downloaded games?

colossal-harlequin•11/8/24, 5:48 PM

it will not

colossal-harlequin•11/8/24, 5:49 PM

your log seems to think that all of these are already installed, which is baffling to me

dead-brownOP•11/8/24, 5:50 PM

It asks which flathub i would like to use

dead-brownOP•11/8/24, 5:50 PM

1) flathub (system)
2) flathub (user)

colossal-harlequin•11/8/24, 5:51 PM

ah, an emudeck user

colossal-harlequin•11/8/24, 5:51 PM

they're the same, just stick with system

Ccolossal-harlequin they're the same, just stick with system

dead-brownOP•11/8/24, 5:51 PM

yes lol, are they conflicting in any way?

colossal-harlequin•11/8/24, 5:52 PM

nope

Hogwarts Legacy not launching

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