Cloudflare Stream Security Assessment for Organization

I have been trying for months now to onboard Cloudflare at my institution, but Cloudflare support team has been MIA and it seems the person I was in contact with has left Cloudflare. I am submitting a research paper to the Journal of Biomedical Informatics and would really like to give Cloudflare a shoutout, however, if I can't get in touch with anyone from support, this will not be permissible by my organization rules. Please give me a contact email for someone in the organization who can help us complete our security assessment.
2 Replies
Flare
Flare4w ago
To contact Cloudflare Support about an issue, please visit the Support Portal and fill in the form on the portal. After submission, you will receive confirmation over email. Some issues, such as Account or Billing related issues, cannot be solved by the community. Any plan level (including Free plans) can open tickets for Account, Billing or Registrar ticket categories. Make sure to select the correct category to ensure it goes to the right place. For more information on the methods by which you can contact Support for your plan level, see Contacting Cloudflare Support - Cloudflare Docs
Basam
BasamOP4w ago
I've tried both, with no avail, is there another higher level of support? I can't even use institution funds to get premium support unless the cybersecurity division approves it..
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