V
VALORANT4w ago
JCC

Game closing with no error and PC restart

Over the last week or so the game has just closed with no error message or anything. This happens right as the game start to load of the agent select screen. Also once yesterday mid game my screen goes black and my PC does a restart. I don't any issues outside Valorant.
1 Reply
jjessieeツ
jjessieeツ4w ago
Reinstall the game
- Delete the "Riot Games" folder in %localappdata%
- Delete the "Riot Games" folder in %programdata%
- Uninstall Riot Vanguard with Revo Uninstaller
- Install the game
- Do the following before starting the game the first time after reinstall:
----- Launch installation file with admin rights
----- Deactivate anti virus programm
----- Add following exceptions to firewall:
----- C:\Riot Games\VALORANT\live\VALORANT.exe
C:\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64\VALORANT-Win64-Shipping
C:\Program Files\Riot Vanguard\vgc.exe
C:\Riot Games\Riot Client\RiotClientServices.exe
- Delete the "Riot Games" folder in %localappdata%
- Delete the "Riot Games" folder in %programdata%
- Uninstall Riot Vanguard with Revo Uninstaller
- Install the game
- Do the following before starting the game the first time after reinstall:
----- Launch installation file with admin rights
----- Deactivate anti virus programm
----- Add following exceptions to firewall:
----- C:\Riot Games\VALORANT\live\VALORANT.exe
C:\Riot Games\VALORANT\live\ShooterGame\Binaries\Win64\VALORANT-Win64-Shipping
C:\Program Files\Riot Vanguard\vgc.exe
C:\Riot Games\Riot Client\RiotClientServices.exe
Clean reinstall of the graphics driver
- Install DDU
- Start DDU with admin rights -> uninstall driver and restart
- Install the latest version of graphics driver
- Install DDU
- Start DDU with admin rights -> uninstall driver and restart
- Install the latest version of graphics driver
Check for broken Windows files
- Start CMD as admin and ran the following commands (reopen CMD after every command)
---- C: /f /r
sfc /scannow
---- DISM /Online /Cleanup-Image /ScanHealth
---- DISM /Online /Cleanup-Image /RestoreHealth
---- Install Malwarebytes and check PC for any viruses
- Start CMD as admin and ran the following commands (reopen CMD after every command)
---- C: /f /r
sfc /scannow
---- DISM /Online /Cleanup-Image /ScanHealth
---- DISM /Online /Cleanup-Image /RestoreHealth
---- Install Malwarebytes and check PC for any viruses
Network stuff
- Deactivate IPv6
- Disable Teredo-Tunneling (CMD as admin and ran " netsh interface teredo set state disabled "
- Flush DNS
- Check for updates of your network card
- Restart router
- Deactivate IPv6
- Disable Teredo-Tunneling (CMD as admin and ran " netsh interface teredo set state disabled "
- Flush DNS
- Check for updates of your network card
- Restart router
Ingame settings and Windows settings
- Ingame:
---- Disable VSync
---- Limit FPS to your monitor
---- Use Fullscreen borderless instead of Fullscreen
- Ingame:
---- Disable VSync
---- Limit FPS to your monitor
---- Use Fullscreen borderless instead of Fullscreen
Windows
- Deactivate every non Windows service in msconfig except for vgc
- Change energy saving settings:
--- Set Disable hard drive to -> never
--- Set USB selective launch to -> deactivate
--- Processor-Energysettings to -> 100%
- Deactivate every non Windows service in msconfig except for vgc
- Change energy saving settings:
--- Set Disable hard drive to -> never
--- Set USB selective launch to -> deactivate
--- Processor-Energysettings to -> 100%
@JCC
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