Apify support is unresponsive via email

Hello đź‘‹ I reached out to Apify on Linked about something, they instructed me to contact support via email. I did but I didn't hear back from them (2 days now). Here's the email I used to contact support [email protected] Thank you : 🙏
8 Replies
Hall
Hall•6mo ago
Someone will reply to you shortly. In the meantime, this might help:
robust-apricot
robust-apricot•6mo ago
@azzouzana Hi, what’s the status of your issue? Did you get any response from support? If not, let me know, and I’ll see how I can assist.
azzouzana
azzouzanaOP•6mo ago
@Oleg V. Yes I did finally, but I still need an actor update
robust-apricot
robust-apricot•6mo ago
@azzouzana What do you mean by "actor update"? If your question is about any public scrapers from the Apify Store, please post it in the "Issues" tab of the relevant scraper. For any other questions, feel free to create a separate post here in Discord, and I or our community devs will do our best to assist you.
azzouzana
azzouzanaOP•6mo ago
I got somes of my actors that I need to extend their trial periods. All done except this one https://apify.com/azzouzana/leboncoin-listing-pages-scraper-by-search-url (change its trial from 1 day to 3 days) because it turns out to be a very short timeframe for users to test it and look at how they can integrate it
Apify
Leboncoin scraper ultime⚡ · Apify
🔥Simple (No Code) et sans limites! Copier/coller le lien vers la page de recherche ou catégorie en ayant les filtres appliqués et obtenir les résultats...
robust-apricot
robust-apricot•6mo ago
@Saurav Jain will assist you as soon as he's online. cc @Saurav Jain
metropolitan-bronze
metropolitan-bronze•6mo ago
@azzouzana we are connected on emails. We have already changed trials for rest of actors and this is still in process. I have another update regarding this Actor which I will send in few days. I request you to have some patience.
azzouzana
azzouzanaOP•6mo ago
thank you

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