No human has responded to my support chat, and I can't create new chats, end chats
I asked the AI bot to transfer me to a human, and it's been a week, and no human has responded to me yet.
Since the AI is somewhat useful, I want to return to chatting with the AI, but I cannot create new chats, end chats, or return to the AI bot. I'm literally stuck here in the support chat.
3 Replies
@Mysterious Shadow just advanced to level 1! Thanks for your contributions! 🎉
Someone will reply to you shortly. In the meantime, this might help:
optimistic-gold•6mo ago
Hi @Mysterious Shadow, Tomas here from the Support team. I'm sorry for waiting - our priority is sorted generally by the pricing plans.
Regarding the AI bot, there was some mistake in our configuration so you couldn't create a new conversation with the bot. That's now fixed and you can talk to AI again. 🙂 Thank you for raising this up!