my account got scammed
Hello,admin,moderator,
My account got scammed.But how this happend i will explain in short. One guy told me secure my account more effiecently he told me to fill the account recovery form.where i /myself filled the account recovery mail /form correctly.But the scammer told me to put his email at the last.i didnot know i will loose all the access of my account .the account recovery form was sucessful and the login acess which i have on the twitter,apple id,email,phone number every think unlinked and the scammer get the acess to his email.plz help me to recover my account. I have every proof,plz help me
My account got scammed.But how this happend i will explain in short. One guy told me secure my account more effiecently he told me to fill the account recovery form.where i /myself filled the account recovery mail /form correctly.But the scammer told me to put his email at the last.i didnot know i will loose all the access of my account .the account recovery form was sucessful and the login acess which i have on the twitter,apple id,email,phone number every think unlinked and the scammer get the acess to his email.plz help me to recover my account. I have every proof,plz help me
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
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