How To Recover Forgetting Account?
I was wondering, how can we recover a lost account link? So this is my account, and I sorta have proof of owning it. Just today, I realized that it's linked to something. Now, I don't remember linking this account, but I opened this account back in 2021 or so, and I opened it on an old laptop I had.
The problem is, my mom gave my laptop to someone without me knowing, I believe, and all emails are now gone. So, I can't see if this account was linked to a Facebook or something. Please help me recover this account, and also my other 3 lost accounts:
MrHamood95
MrHamood94
136محمدPs
There are more accounts that I owned, but now I've forgotten them. I have some proof of owning them.
For "136محمدPs," it was a Facebook-linked account, and I'm pretty sure they either banned me for having a "Free Palestine"-type profile picture or because I had to link a phone number to that Facebook. At that time, I didn’t own or have a phone number, so I got locked out.
For "MrHamood95," I explained everything above.
For "MrHamood94," it was a guest account, and I got locked out, obviously.
Please help me recover at least one account.
The problem is, my mom gave my laptop to someone without me knowing, I believe, and all emails are now gone. So, I can't see if this account was linked to a Facebook or something. Please help me recover this account, and also my other 3 lost accounts:
MrHamood95
MrHamood94
136محمدPs
There are more accounts that I owned, but now I've forgotten them. I have some proof of owning them.
For "136محمدPs," it was a Facebook-linked account, and I'm pretty sure they either banned me for having a "Free Palestine"-type profile picture or because I had to link a phone number to that Facebook. At that time, I didn’t own or have a phone number, so I got locked out.
For "MrHamood95," I explained everything above.
For "MrHamood94," it was a guest account, and I got locked out, obviously.
Please help me recover at least one account.
Solution
Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Please note that your ticket will be declined if you are unable to accurately provide all the information that the in-game customer service have requested from you, or that it does not match with what they have. You will have to cross-check again, or else they will not be able to assist you any further.
If your issue is not resolved after receiving a response, you may create a post through https://ptb.discord.com/channels/393088095840370689/1219166294105133086 with a description, your numeric user identification and a screenshot of the customer service conversation. Please note that you will need to submit the support requests through the official support subreddit for now.
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