hwid ban lasting forever and support dont help

guys can someone help ive been hwid banned since 7 months , the support also said a hwid ban lasts about 4 months , i keep making new accounts but when i launch the game it says ive violated rule 7 (i already read what that means so please dont say look it up) and i get the van152 error and it wont let me play , ive made countless tickets but the support cant help me