Pictures missing after updating to latest version of immich
So after getting immich updated to the latest version today, changing the ports in the YAML file, i was able to boot up again, not all my pictures seem to have disappeared.
Getting this error in the docker log:
immich_server | [Nest] 19 - 11/26/2024, 1:26:03 AM ERROR [Api:GlobalExceptionFilter~tttla8ab] Unknown error: Error: ENOENT: no such file or directory, acc
ess 'upload/thumbs/0ca460a7-bdfb-4f2c-b88f-232b5c56703c/2b/d1/2bd13f08-062f-4c21-a7c4-d35fe4166d32-thumbnail.webp'
immich_server | Error: ENOENT: no such file or directory, access 'upload/thumbs/0ca460a7-bdfb-4f2c-b88f-232b5c56703c/2b/d1/2bd13f08-062f-4c21-a7c4-d35fe4166d
32-thumbnail.webp'
immich_server | at async access (node:internal/fs/promises:605:10)
immich_server | at async sendFile (/usr/src/app/dist/utils/file.js:50:9)
immich_server | at async AssetMediaController.viewAsset (/usr/src/app/dist/controllers/asset-media.controller.js:58:9)
42 Replies
:wave: Hey @drozek,
Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker compose ps docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Checklist
1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: I have read applicable release notes.
3. :ballot_box_with_check: I have reviewed the FAQs for known issues.
4. :ballot_box_with_check: I have reviewed Github for known issues.
5. :ballot_box_with_check: I have tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
7. :ballot_box_with_check: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
If this ticket can be closed you can use the /close command, and re-open it later if needed..env file:
You can find documentation for all the supported env variables at https://immich.app/docs/install/environment-variables
The location where your uploaded files are stored
UPLOAD_LOCATION=P:\
The location where your database files are stored
DB_DATA_LOCATION=./postgres
To set a timezone, uncomment the next line and change Etc/UTC to a TZ identifier from this list: https://en.wikipedia.org/wiki/List_of_tz_database_time_zones#List
TZ=America/Chicago
The Immich version to use. You can pin this to a specific version like "v1.71.0"
IMMICH_VERSION=release
Connection secret for postgres. You should change it to a random password
Please use only the characters
A-Za-z0-9, without special characters or spaces
DB_PASSWORD=XXXX123
The values below this line do not need to be changed
###################################################################################
DB_USERNAME=postgres
DB_DATABASE_NAME=immichDid you change this value
UPLOAD_LOCATION=P:\?Yes I changed it back to UPLOAD_LOCATION=./library
then it should work
unless the move the
docker-compose.yml file elsewhereYeah something is seriously all messed up.
I didnt move it at all
since
./library is relative to the location of the docker-compose.yml file
what is the issue now?Now i am getting this error
immich_server | [Nest] 19 - 11/26/2024, 3:17:34 AM ERROR [Api:StorageService] Failed to read upload/encoded-video/.immich: Error: ENOENT: no such file or directory, open
'upload/encoded-video/.immich'
immich_server | [Nest] 19 - 11/26/2024, 3:17:34 AM ERROR [Api:StorageService] Error: Failed to read "<UPLOAD_LOCATION>/encoded-video/.immich - Please see https://immich.
app/docs/administration/system-integrity#folder-checks for more information."
Sorry!
did you move, manually edit the content inside the folder that Immich created?
I might have! I was messing around with it so much today
I am ok with starting from sratch just dont want to lose any pictures
So you should manually touching the folders structure that Immich created
where did you upload the photos and did you remove the source?
I tried to do it to my network folder p:\ but i dont think that worked
what did you try to do?
I left it as UPLOAD_LOCATION=P:\
and I am guessing it went to my C:\
C:\Users\Admin\Local\Docker\wsl\data\ext4.vdhx
since thats the biggest file i have on my c drive at 25GBs
So what do you want to accomplish initially that lead to all these modification?
So when I restarted windows and docker, it wouldn't boot up
I was on an old version before I had to change the ports
and then I got lost
hmm, change the port only need to be done in the
docker-compose.yml file
ok
why don't you put back the ./library value for UPLOAD_LOCATION
then create the .immich file in the encoded-video folder and then bring the stack back upwhere is the encoded-video folder located?
inside the
library folder next to the docker-compose.yml file
yep, inside the library folder
its empty
just create an empty
.immich file in the encoded-video foldershould I create a folder "encoded-video"
Did you delete the encoded-video folder?
no thats the thing It was never in there
is there anything in the
upload or library folder?library was empty
and there was no upload folder at all
is there a
library folder in your P: drive?nope
nothing ever went to P:
I believe everything went to somewhere in the C: drive
I am guessing here: C:\Users\Admin\Local\Docker\wsl\data\ext4.vdhx
what is the content of your docker-compose file looks like?
and can you back track and let me know exactly what you did from the time there was no problem until now?
I was getting this error
2024-11-25 14:45:46 immich_redis | 1:C 25 Nov 2024 20:45:46.888 # oO0OoO0OoO0Oo Redis is starting oO0OoO0OoO0Oo
2024-11-25 14:45:46 immich_redis | 1:C 25 Nov 2024 20:45:46.888 # Redis version=6.2.14, bits=64, commit=00000000, modified=0, pid=1, just started
2024-11-25 14:45:46 immich_redis | 1:C 25 Nov 2024 20:45:46.888 # Warning: no config file specified, using the default config. In order to specify a config file use redis-server /path/to/redis.conf
2024-11-25 14:45:46 immich_redis | 1:M 25 Nov 2024 20:45:46.889 * monotonic clock: POSIX clock_gettime
2024-11-25 14:45:46 immich_redis | 1:M 25 Nov 2024 20:45:46.889 * Running mode=standalone, port=6379.
2024-11-25 14:45:46 immich_redis | 1:M 25 Nov 2024 20:45:46.889 # Server initialized
2024-11-25 14:45:46 immich_redis | 1:M 25 Nov 2024 20:45:46.890 * Loading RDB produced by version 6.2.14
2024-11-25 14:45:46 immich_redis | 1:M 25 Nov 2024 20:45:46.890 * RDB age 33 seconds
2024-11-25 14:45:46 immich_redis | 1:M 25 Nov 2024 20:45:46.890 * RDB memory usage when created 0.77 Mb
2024-11-25 14:45:46 immich_redis | 1:M 25 Nov 2024 20:45:46.890 # Done loading RDB, keys loaded: 0, keys expired: 0.
2024-11-25 14:45:46 immich_redis | 1:M 25 Nov 2024 20:45:46.890 * DB loaded from disk: 0.000 seconds
2024-11-25 14:45:46 immich_redis | 1:M 25 Nov 2024 20:45:46.890 * Ready to accept connections
2024-11-25 14:45:47 immich_postgres |
2024-11-25 14:45:47 immich_postgres | PostgreSQL Database directory appears to contain a database; Skipping initialization
2024-11-25 14:45:47 immich_postgres |
2024-11-25 14:45:47 immich_postgres | 2024-11-25 20:45:47.922 UTC [1] LOG: redirecting log output to logging collector process
2024-11-25 14:45:47 immich_postgres | 2024-11-25 20:45:47.922 UTC [1] HINT: Future log output will appear in directory "log".
2024-11-25 14:45:48 immich_machine_learning | [11/25/24 20:45:48] INFO Starting gunicorn 23.0.0
2024-11-25 14:45:48 immich_machine_learning | [11/25/24 20:45:48] INFO Listening at: http://[::]:3003/ (9)
2024-11-25 14:45:48 immich_machine_learning | [11/25/24 20:45:48] INFO Using worker: app.config.CustomUvicornWorker
2024-11-25 14:45:48 immich_machine_learning | [11/25/24 20:45:48] INFO Booting worker with pid: 10
2024-11-25 14:45:51 immich_machine_learning | [11/25/24 20:45:51] INFO Started server process [10]
2024-11-25 14:45:51 immich_machine_learning | [11/25/24 20:45:51] INFO Waiting for application startup.
2024-11-25 14:45:51 immich_machine_learning | [11/25/24 20:45:51] INFO Created in-memory cache with unloading after 300s
2024-11-25 14:45:51 immich_machine_learning | of inactivity.
2024-11-25 14:45:51 immich_machine_learning | [11/25/24 20:45:51] INFO Initialized request thread pool with 8 threads.
2024-11-25 14:45:51 immich_machine_learning | [11/25/24 20:45:51] INFO Application startup complete.
this was after a reboot
I don't see any error
some how my server in docker disappeared
2024-11-25 15:59:07 [Nest] 7 - 11/25/2024, 9:59:07 PM ERROR [Microservices:TypeOrmModule] Unable to connect to the database. Retrying (1)...
2024-11-25 15:59:07 Error: connect ECONNREFUSED 172.18.0.2:5432
2024-11-25 15:59:07 at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1610:16)
2024-11-25 15:59:07 [Nest] 7 - 11/25/2024, 9:59:07 PM ERROR [Microservices:TypeOrmModule] Unable to connect to the database. Retrying (2)...
2024-11-25 15:59:07 Error: connect ECONNREFUSED 172.18.0.2:5432
2024-11-25 15:59:07 at TCPConnectWrap.afterConnect [as oncomplete] (node:net:1610:16)
then got these errors as well
something is wrong with your docker environment
I don't know what though
I highly recommend to run Immich on a Linux based server like Ubuntu or Debian
Docker on Windows is very finicky
Yeah my plan is once I am able to get me pictures back, i was going to install it on a Pi
Did you already remove the source photos where you uploaded initially?
Nope
the source has to be on the C: drive somewhere
because there is nothign on the p:\
The source where you upload your photo should be on your phone
Yeah I have most of it on my phone and on amazon photos
🤔