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Immich6mo ago
Gonza

Whole system wont turn on

I've been using immich on my raspberry pi for the past 2 years and I've had absolutely no problem. I'm a IT noob and I've more or less managed to keep up with the updates and stuff. I know my issue doesn't have much to do with immich but after days and nights of trials, my system wont turn on. I've checked my raspberry, my sd card, everything really. It boots in emergency mode and I cannot make it boot as usual. I would really appreciate a hand if someone is willing to help. It may be something stupid or it may not. Thanks everyone in advance. Btw I can upload everything
3 Replies
Immich
Immich6mo ago
:wave: Hey @Gonza, Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker compose ps docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy Checklist 1. :ballot_box_with_check: I have verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: I have read applicable release notes. 3. :ballot_box_with_check: I have reviewed the FAQs for known issues. 4. :ballot_box_with_check: I have reviewed Github for known issues. 5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting. 7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Zeus
Zeus6mo ago
Hi, this should probably be discussed in a thread in #off-topic . If you have an error / see what is preventing the boot maybe will recognize it help desk is designed for issues that are at least somehow related to immich
Gonza
GonzaOP6mo ago
Im sorry. I'll transfer this to the #off-topic thank you

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