Videos often take exactly 60 seconds to load when seeking around through Cloudflare Tunnel
For some reason, skipping around in a video often results in the video buffering for exactly 60 seconds (every 1-2 skips) when accessing Immich through a Cloudflare tunnel. I have tested the same thing through an Ngrok tunnel and do not experience this issue. Is there some Cloudflare Tunnel configuration option that can be causing this issue?
11 Replies
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like
fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.CF has a 100MB limit so perhaps it surpasses this while buffering, times out and starts fresh?
I get a 206 response with headers but then it takes 60 seconds for the response body to arrive
Seems to be happening to thumbnails as well but slightly less than 60 s
Strange
It's certainly not an immich thing
I found something that is possibly related: https://community.cloudflare.com/t/very-slow-http-redirect/306304
Just wondering if any other Immich via Cloudflare Tunnel users have the same issue
It's the first I've heard of it
ok after getting some logs, seems like Immich does receive the request but then takes 60 s to respond when the request is via Cloudflare Tunnel. Network monitoring shows that the entirety of the data is uploaded at the end of the duration, so it's not a slow connection causing the issue.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Nevermind, after a bunch of Googling, I tried disabling QUIC through the Cloudflare dashboard (instead of cloudflared parameters) and it seems to be fixed now.
Nice, thanks for letting us know