Tags, but nothing tagged.
So I'm in a bit of a pickle and before I go in gung-ho, wanted some clarification of where I stand.
I have immich up and running. I then exported all my photos from OSX photos, and imported them using the immich CLI following this guide: https://couteausuis.se/tinkering/2023/10/13/migrate-apple-photos-to-immich/ (I seem to recall the immich cli needed slight changing from that example)
Now, my issue is that I only recently worked out how to turn tags on, after I imported my photos. The tags list shows all my tags, but clicking on them doesn't show any photos. I have a feeling it's probably something to do with my import, but not too sure what's happening?
Is this expected for the current state of Immich? (I imported them in v.1.117) or is this something that I can fix? Happy if it's a case of wiping it and starting again, but just looking for some advice. 😃
21 Replies
:wave: Hey @Harold Cakington,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.I'd try re-running metadata extraction and see if that fixes the issue
Is that the extract meta-data job in the webUI?
This one, yep
Well I gave it a try overnight (Probably didn't take that long) but sadly still the same. 😦
Any other suggestions? If I re-import it, will it detect duplicates but update the metadata?
Are all those tags empty?
Can you share a photo that you know have tags on them so we can test?
I have a lot of tags, but the first row is definitely empty. I did manage to find one tag that wasn't empty. I will add both.
I can add the actual jpg if you need, but I guess all the info is in the sidecar?
How did you uploaded these files?
I used the cli as per the link in my original post https://couteausuis.se/tinkering/2023/10/13/migrate-apple-photos-to-immich/
(My bash history has gone too far and I can't see the exact command anymore, but it was as close to the one in that link that I could do
So you have a jpeg and xmp files in your library that you are uploading to Immich, correct?
Correct
can you run
immich --version on your terminal?i:latest --version sudo docker run -it -v "$(pwd)":/import:ro -e IMMICH_INSTANCE_URL=https://localhost/api -e IMMICH_API_KEY=XXXX ghcr.io/immich-app/immich-cl
2.2.26
The latest is 2.2.32, do you mind update and try upload a test assets with the companion xpm file again? https://www.npmjs.com/package/@immich/cli
npm
@immich/cli
Command Line Interface (CLI) for Immich. Latest version: 2.2.32, last published: 12 days ago. Start using @immich/cli in your project by running
npm i @immich/cli. There are no other projects in the npm registry using @immich/cli.You can also shared a pair of image + xmp file so we can test
Hi, I've updated to the latest, but I can't seem to upload those files again, because it says they're duplicates, even though I deleted them in the web UI.
Trashed?
Ah my bad, didn’t realise there was trash bin.
Ah ok, this time BOTH assets were imported with their tag.
So I'm guessing there's a chance the initial import was wrong using the earlier CLI.
Any advice where to go from here?
Hi, anybody have any advice of what to do next?
So I'm in a position where I've imported all my photos (19,000) and sat through a lot of jobs processing in immich (machine learning jobs) I've started tidying up some of the faces as that data didn't seem to import, but the majority of them have had their tags removed.
Do i bite the bullet and start afresh with updated tools? Is there any way to "update" assets again using the CLI?
It would probably be best for you to write a script to tag them yourself if you want to avoid re importing: https://immich.app/docs/api/tag-assets
Otherwise, no, there is no way to use the CLI for this as you ask
Ok, thanks for the advice will give it a go. 👍