File question
Hey there! when i ftp into my external drive that i store all upload data on for immich i see a bunch of confusing files instead of just a single folder everything how would you go about backing up this data ( just the image and videos that are uploaded) the external drive i am using is a hdd so of course there is a chance of failure here i want to keep a backup on a 2nd drive
6 Replies
:wave: Hey @Austin,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:i will send a picture of what i mean
if i click on upload
i see 100s of folders with the photos in it i dont get why there is 1 folder or something for each photo im just confused on how this stores photos
im coming from a perspective of a another self hosted app i used called navidrome normally i just put all my music in one folder and it will just be in one folder only not this confusing mess
what is the best way to copy these photos to a second drive from immich
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
By default immich does not use a friendly storage template, but this can be configured. You should read up on it here: https://immich.app/docs/administration/storage-template/
If you do this, note that the change won't apply to your old assets until you run the Storage Migration Job from the Jobs page