immich_postgres container not starting
Hi I was trying to update my Immich as the app didn't seem to support my previous version.
I followed the instructions on https://immich.app/docs/administration/backup-and-restore/
But my container for immich_posgres keeps restarting after a few seconds.
I am running on the Windows 11 Home Version 10.0.22631 Build 22631, hosting on docker v4.36.0
Logs, .env, . docker-compose.yml attached.
Any help is greatly appreciated as my entire library is now inaccessible :Cryge:
7 Replies
:wave: Hey @Veon,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Things I've tried:
Re-install docker, reinstall immich
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
Same issue here but it's my first time trying immich. I wondered if I had screwed something up. Were you able to resolve the issue? Was there a version of immich that previously worked for you?
This is probably because they are using NTFS for the database which isn’t supported
Hi Noah and Zeus,
It was booted on a secondary hard-drive. It worked perfectly for a the last year or so (included two updates/manual backup cycles) so not sure why it stopped working in the latest patch.
I've rolled back the instance onto my drive where my OS is installed and it seems to work fine now. The only problem is that it's incorrectly reading how much storage I have allocated to the immich server. Not ideal, but at least I have my images back.
It's not an ideal solution as my C: drive is well... a C drive and full of random stuff. Any ideas how to overcome this? Or should should I move this to a linux box instead?
The disk usage is meant to be for the whole partition, not just immich. 🙂
But yeah do move to a linux box! much easier for docker/this