Pubg account recovery
How to recovery account?
Solution
To recover an account, please contact customer service for further assistance. You can submit an account recovery request directly through the game's login page by selecting: Help > Login Issue > Account Recovery > Submit Claim.
Keep in mind that your request may be declined if you cannot accurately provide all the information the in-game customer service team requires, or if the details you provide do not match their records. If that happens, you will need to carefully verify your information before attempting again, as they will be unable to help you otherwise.
If your issue remains unresolved after you receive a response, you can create a post through support, including a detailed description, your numeric user ID, and a screenshot of the customer service conversation. Please note that support requests must currently be submitted via the official support subreddit.
Keep in mind that your request may be declined if you cannot accurately provide all the information the in-game customer service team requires, or if the details you provide do not match their records. If that happens, you will need to carefully verify your information before attempting again, as they will be unable to help you otherwise.
If your issue remains unresolved after you receive a response, you can create a post through support, including a detailed description, your numeric user ID, and a screenshot of the customer service conversation. Please note that support requests must currently be submitted via the official support subreddit.
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