I
Immich•5mo ago
nav2014

Installing immich on Asustor NAS with Portainer and use External Library

I have read the Portainer page on docs, saw some previous posts here, read some webpage that show how it was done on Synology and based on that modified the docker-compose.yml and example.env files I also created some default folders first based on one webpage. Default folders I created /volume1/Docker/immich /volume1/Docker/immich/cache /volume1/Docker/immich/db /volume1/Docker/immich/matplotlib /volume1/Docker/immich/micro /volume1/Docker/immich/redis /volume1/Docker/immich/upload Location where my test existing photos are on the NAS /volume1/immich-external/photos But for some reason even though all 4 containers are shown as running, the immich_server container is not reachable. I re-started the setup and this time changed the port from 2283 to 2293, but still no luck. immich_server.log shows some errors, but I cannot figure out what is the issue. Please help.
9 Replies
Immich
Immich•5mo ago
:wave: Hey @nav2014, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed. Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
nav2014
nav2014OP•5mo ago
Uploading correct docker-compose.yml
bo0tzz
bo0tzz•5mo ago
Don't bother with the mariushosting guide, just use our install docs
nav2014
nav2014OP•5mo ago
Tried, server home URL is still not accessible. Only thing I add to the standard docker-compose.yml was an extra line under volumes: for external library that I want to use later, if this ever shows the welcome page.
Zeus
Zeus•5mo ago
You should start with a bare bones docker compose with no changes at all. Once thats working you can attempt the externa library
nav2014
nav2014OP•5mo ago
I just tried that and I am seeing same error in log file. Yesterday, I had even tried going to v 1.222.2 thinking maybe something in latest version is not working on ASUSTOR, but same error. I am at loss. Was really looking forward to the Object detection feature of Immich. I have attached the immich_server container log
Zeus
Zeus•5mo ago
nav2014
nav2014OP•4mo ago
Thank you, yes looks like same error. Just read that discussion, no one from the developers seem to know what is causing it. I had specified a custom db location folder and the deployment created several subfolders, so does not look like a permission issue. Other than Portainer, I don't see any other direct way to install a Docker setup on ASUSTOR. I will try a different type of docker-compose.yml example I saw on the main github page, which I cannot seem to find it For anyone getting the "Error: ENOENT: no such file or directory, open '/usr/src/app/dist/main'" error, it is a bug in ADM 4.3. I heard back from support and they have tested it in a beta ADM 5.0 Release they are working on and it installed fine. So hang on there till they release this version for your model. I am awaiting the same for my model and can't wait to try out Immich !!
Mraedis
Mraedis•4mo ago
Nice, thank you for reporting back 🙂

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