Installing immich on Asustor NAS with Portainer and use External Library
I have read the Portainer page on docs, saw some previous posts here, read some webpage that show how it was done on Synology and based on that modified the docker-compose.yml and example.env files
I also created some default folders first based on one webpage.
Default folders I created
/volume1/Docker/immich
/volume1/Docker/immich/cache
/volume1/Docker/immich/db
/volume1/Docker/immich/matplotlib
/volume1/Docker/immich/micro
/volume1/Docker/immich/redis
/volume1/Docker/immich/upload
Location where my test existing photos are on the NAS
/volume1/immich-external/photos
But for some reason even though all 4 containers are shown as running, the immich_server container is not reachable. I re-started the setup and this time changed the port from 2283 to 2293, but still no luck.
immich_server.log shows some errors, but I cannot figure out what is the issue.
Please help.
9 Replies
:wave: Hey @nav2014,
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References
- Container Logs:
docker compose logs
docs
- Container Status: docker ps -a
docs
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Information
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- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:Uploading correct docker-compose.yml
Don't bother with the mariushosting guide, just use our install docs
Tried, server home URL is still not accessible. Only thing I add to the standard docker-compose.yml was an extra line under volumes: for external library that I want to use later, if this ever shows the welcome page.
You should start with a bare bones docker compose with no changes at all. Once thats working you can attempt the externa library
I just tried that and I am seeing same error in log file. Yesterday, I had even tried going to v 1.222.2 thinking maybe something in latest version is not working on ASUSTOR, but same error. I am at loss. Was really looking forward to the Object detection feature of Immich. I have attached the immich_server container log
This is some kind of asus bug
https://github.com/immich-app/immich/discussions/6790
Thank you, yes looks like same error. Just read that discussion, no one from the developers seem to know what is causing it. I had specified a custom db location folder and the deployment created several subfolders, so does not look like a permission issue. Other than Portainer, I don't see any other direct way to install a Docker setup on ASUSTOR. I will try a different type of docker-compose.yml example I saw on the main github page, which I cannot seem to find it
For anyone getting the "Error: ENOENT: no such file or directory, open '/usr/src/app/dist/main'" error, it is a bug in ADM 4.3.
I heard back from support and they have tested it in a beta ADM 5.0 Release they are working on and it installed fine. So hang on there till they release this version for your model.
I am awaiting the same for my model and can't wait to try out Immich !!
Nice, thank you for reporting back 🙂