Installing immich on Asustor NAS with Portainer
Having some issues getting immich up and running. I'm trying to get it going on my Asustor NAS (AS5202T) I've followed the instructions for Portainer in installing a new stack.
I've replaced .env with stack.env in both locations,
And I've left the default locations as they are, as I'm not sure how to properly insert my local file locations. I'm wondering if this is what's causing the issue? https://imgur.com/Qwf0BsC
Once I deploy the stack, I'm showing that these services aren't started? Any idea what the issue could be? https://imgur.com/sYBVReO
7 Replies
:wave: Hey @j-briight,
Thanks for reaching out to us. Please follow the recommended actions below; this will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker compose ps docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
Checklist
1. :blue_square: I have verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: I have read applicable release notes.
3. :blue_square: I have reviewed the FAQs for known issues.
4. :blue_square: I have reviewed Github for known issues.
5. :blue_square: I have tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: I have uploaded the relevant logs, docker compose, and .env files, making sure to use code formatting.
7. :blue_square: I have tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
If this ticket can be closed you can use the /close command, and re-open it later if needed.And attached are the two logs for the failed containers
I think I may have figured it out what the issue was for anyone else on an Asustor drive. I had to set the file path to this format: /share/[insert root foldername here]
But now I'm having another issue, the containers are all green and supposedly running, but I can't get the immich site url to work :/ ? How do I now access this?
@j-briight Did you figure this out ? I was having the same issue. I used ./share/immich/upload as value for UPLOAD_LOCATION variable after creating a new shared folder called immich. Even though everything was running, could not reach immich at server-ip-address:2283 URL. I have been reading around as I also want to mount a share folder sitting under my root at ASUSTOR-SHARE/Photos.
Did you ever get an answer? I can show you my setup
No, did not figure it out. Oh so if you got it working, would love to know how. I started exploring PhotoPrism meanwhile as it was available in asustor app central. It worked from there, but I have to reinstall it using my own yml file as app central version does not give an option to point your own folder. But if I can get Immich to work, that will be great