TypeBot Integration with AI Stopped Working
TypeBot Integration with AI Stopped Working
Hello!
I’m experiencing an issue with TypeBot integrated with AI in my proprietary omnichannel platform. Until two days ago, everything worked perfectly: leads initiated conversations via WhatsApp, and the integrated AI responded automatically. Suddenly, it stopped working.
Details:
Setup:
TypeBot is configured in Flowbuilder.
AI integration is linked to respond to WhatsApp conversations.
No recent changes were made to the flow or integration.
Issue:
Conversations start but the AI no longer responds.
Key Questions:
Could this be due to Free plan limitations?
Was there a recent update that affects AI integration on Free plans?
Do I need to check or adjust something in the source code or API integration?
Does the Chat Resets (29/200) impact the functionality?
What steps can I take to identify or fix this issue?
Hello!
I’m experiencing an issue with TypeBot integrated with AI in my proprietary omnichannel platform. Until two days ago, everything worked perfectly: leads initiated conversations via WhatsApp, and the integrated AI responded automatically. Suddenly, it stopped working.
Details:
Setup:
TypeBot is configured in Flowbuilder.
AI integration is linked to respond to WhatsApp conversations.
No recent changes were made to the flow or integration.
Issue:
Conversations start but the AI no longer responds.
Key Questions:
Could this be due to Free plan limitations?
Was there a recent update that affects AI integration on Free plans?
Do I need to check or adjust something in the source code or API integration?
Does the Chat Resets (29/200) impact the functionality?
What steps can I take to identify or fix this issue?
