I
Immich•5mo ago
Soap

cannot immich server if upload location is changed from ./library

i get no error when running 
docker compose up --remove-orphans -d
docker compose up --remove-orphans -d
all containers show as started but i when upload location is changed from ./library the server is not accessible on http://ip:2282 all other default config files are unchanged
5 Replies
Immich
Immich•5mo ago
:wave: Hey @Soap, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Soap
SoapOP•5mo ago
docker compose logs for when upload dir is changed

message.txt

Soap
SoapOP•5mo ago
docker ps -a seems to show server is stuck restarting 
CONTAINER ID   IMAGE                                                COMMAND                  CREATED         STATUS                          PORTS      NAMES
4d7e41be574b   ghcr.io/immich-app/immich-server:release             "tini -- /bin/bash s…"   4 minutes ago   Restarting (1) 28 seconds ago              immich_server
2c2b59d948b0   tensorchord/pgvecto-rs:pg14-v0.2.0                   "docker-entrypoint.s…"   4 minutes ago   Up 4 minutes (healthy)          5432/tcp   immich_postgres
bd2ee466e3a3   ghcr.io/immich-app/immich-machine-learning:release   "tini -- ./start.sh"     4 minutes ago   Up 4 minutes (healthy)                     immich_machine_learning
bfc3b2866994   redis:6.2-alpine                                     "docker-entrypoint.s…"   4 minutes ago   Up 4 minutes (healthy)          6379/tcp   immich_redis
CONTAINER ID   IMAGE                                                COMMAND                  CREATED         STATUS                          PORTS      NAMES
4d7e41be574b   ghcr.io/immich-app/immich-server:release             "tini -- /bin/bash s…"   4 minutes ago   Restarting (1) 28 seconds ago              immich_server
2c2b59d948b0   tensorchord/pgvecto-rs:pg14-v0.2.0                   "docker-entrypoint.s…"   4 minutes ago   Up 4 minutes (healthy)          5432/tcp   immich_postgres
bd2ee466e3a3   ghcr.io/immich-app/immich-machine-learning:release   "tini -- ./start.sh"     4 minutes ago   Up 4 minutes (healthy)                     immich_machine_learning
bfc3b2866994   redis:6.2-alpine                                     "docker-entrypoint.s…"   4 minutes ago   Up 4 minutes (healthy)          6379/tcp   immich_redis
Zeus
Zeus•5mo ago
If you change the UPLOAD_LOCATION, you need to move the old directory to the new location
Soap
SoapOP•5mo ago
thank you that solved the issue

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