Storage Space doesn't match external SSD
I just recently installed immich using Docker on my Macbook with the home folder stored on my external SSD.
It seems to be uploading and working just fine, I can see the images populate the upload folder and refreshes correctly, however my storage space says "45 TiB of 58.4 TiB used" despite being connected to a 500GB SSD.
SSD is a AFTS volume on a AFTS container within my seagate drive.
My .env is:
The location where your uploaded files are stored
UPLOAD_LOCATION=/Volumes/seagate/immich-app
The location where your database files are stored
DB_DATA_LOCATION=/Volumes/seagate/immich-app/postgres
yml file has not been touched.
9 Replies
:wave: Hey @CR7STOPHER,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:I think this is a Docker Desktop bug
Anything I can do to confirm this?
What do you mean by confirm
Someway to test to confirm or deny your theory
You can google it or do research if you are really curious, I know it's not an immich bug
I don't know the exact root cause, whether it's apple related, or docker etc
I'm not sure if it's a drive issue I've read people having ext4 formatted drives, I don't see that as an option for mac if I wanted to attempt it
could be and I'm not 100% sure, we mostly focus on linux support
should be harmless though
Update: After reading this issue https://github.com/immich-app/immich/issues/4318
It seems it may be a visual bug, but adding a quota to your account seems to accurately depict the storage used, however doesn't dynamically pull your max storage so you will have to add it as your quota