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Immich5mo ago
axi92

Usecase: Data storage goes offline

What happens when the data storage goes offline? Usecase: Container running on a VM hosted on proxmox. Storage is a nas drive. What happens if the Nas is rebooted and the storage is disconnected? Is there a recovery after the Nas is back online and connected? What happens in the meantime? I have not yet decided to use immich because of those questions 😊
5 Replies
Immich
Immich5mo ago
:wave: Hey @axi92, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Zeus
Zeus5mo ago
Immich will fail to start if the mount point isn’t available on boot If it drops while running, that’s more of a docker question than an immich question. It would be on the sysadmin to make sure mounts are healthy E.g. depending containers should be stopped before storage goes offline
axi92
axi92OP5mo ago
The thing is I want to connect my Nas share (CIFS) to the VM where immich should be running in the future. And the Nas could go offline, I just want to make sure that my Immich DB or some files get corrupted and are not repairable.
Zeus
Zeus5mo ago
Well you should never use the network share for the database It won’t cause corruption. Possibly a few files may need re uploading
axi92
axi92OP5mo ago
Of course! Never the DB. Only for the images and videos. Ok that should be fine. Thank you 😊👍

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