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Immich•5mo ago
Gurry

Accounts seem to get mixed up

When i created a new account and did some testing, the webclient seems to mix up accounts. What i did: Logged in with own admin account and created a test account Logged out Logged in in test account and uploaded some picturers, they wouldn't show while serverstats showed the numbers. Logged back in to admin account, it showed as if i was logged in as test-account, only the admin button had disappeard.. Logged back in to test account, it showed my thumbnails of my adminaccount 🤨 , couldn't acces anything but still.. i don't want others to see that when they use the webclient. I,m on the latest version (v1.123.0) and this happenend in incognito modes as well when i use more than 1 account in a browser. The issue is mainly that the photo's didnt show up after uploading ,, so i was switching accounts to check wether the account was functional etc. Also i didnt want to clear cookies and cache of the browser since it wasn't my pc. Are you able to help or provide a workaround?
10 Replies
Immich
Immich•5mo ago
:wave: Hey @Gurry, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Alex Tran
Alex Tran•5mo ago
I am pretty sure there is a confusion somewhere during your testing process If you can confirm and provide exact steps to reproduce, it would be helpful
Gurry
GurryOP•5mo ago
When i login in my main browser, with cache and cookies etc enabled, i get into my test account as user in the upper left (while i logged in with my admin account for sure) So in a private window, the login works as its supposed again. The problem is that the ' administration' button also isn';t available. Are there any specifics that can help with this? When i log out from admin account, into the test account in the same browsersession, i get the thumbnails and user as if i still was admin-account. When i interract with any of the images it does give Forbidden (403) , but that shouldnt happen right?
Daniel
Daniel•5mo ago
The admin user does not have access to the images of other users if that's what you're asking
Alex Tran
Alex Tran•5mo ago
Correct, are you saying that you are open multiple browser tabs and then sign-out on one tab and interact with a previous session on the other tabs?
Mraedis
Mraedis•5mo ago
This is a browser cache issue, nothing immich can do to fix this
bo0tzz
bo0tzz•5mo ago
We could tap any active tabs to more clearly indicate in the ui that the session was invalidated But it's not particularly high priority
Gurry
GurryOP•5mo ago
No not acces but other users are seeing the thumbnails of the Photo page. Looks like cache becasue after a few scrolls the thumbnails fail to load. Also i can't interact with them, but still it is showing thumbnaisl of another user. The main reason i was switching account in the same browser, was because the thumbnails on the phot page wouldn't show up after uploading.
To be clear, it is just the same browser , not talking about tabs while being logged in.
Mraedis
Mraedis•5mo ago
ok but that's still all browser-side
bo0tzz
bo0tzz•5mo ago
As mentioned above I think this is all expected behaviour But if you disagree, please provide a screen recording to clarify what you're seeing

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