Which path i have to type in sack.env
I have a external HDD with (i hope all my) data i need to plug it in to my docker server and configure in the .env File where the database is stored and where to upload new photos. Now my question. I don't know the right path to type into the .env file. how far i have to point into the hdd that immich is finding it's data? My hdd is under (/mnt/immich/)immicc_pgdata/data/postgresql.conf. After the "()" the first folder on my hdd is immicc_pgdata. i set "()" only to show what is hdd and what is the folder on the vm. Where i have to point at? Thanks
I tried some options but my pictures don't apear in the web neither the app version
from wich viewpoint i have to give the .env file the information where to look for the database?
here is a folder called -data( I believe) for the database and a library folder sorted by date for the final photos I believe. There is now "upload" folder. is upload only temporarily? I think the pictures are only in "upload" ,which doesn't exist, before the get sorted in library? I tried "UPLOAD_LOCATION=/mnt/immich/immicc_pgdata/library
DB_DATA_LOCATION=/mnt/immich/immicc_pgdata/postgres" and without /library and /postgres without it starts without my old photos and with i cant acces the Webversion, also the app.
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Successfully submitted, a tag has been added to inform contributors. :white_check_mark:It runs via poertainer and the external drive should be in ntfs. The folder i copied from my last server that died some months ago
machinelearning, postgres and redis are starting with my config but the server doesnt start. portainer says starting. i rediploied the stack multible times freshly installed docker portainer and immich. Portainer still says starting for the immich_server