SMTP Settings: Invalid user token (Immich Server Error)
Hi there,
I'm trying to setup SMTP on a new immich instance. I've entered the gmail details just as before on a different instance (running on the same machine). But I get the error above, in the title.
It may be a port issue, given that the two instance are both running on one machine. But I believe I've gone through and change the ports around properly. The request to
/api/notifications/test-email is being sent to the correct port (2284, in this case)5 Replies
:wave: Hey @SkepticMystic,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.Information
- Nothing out of the ordinary in the docker logs
- Browser dev tools:
POST /api/notifications/test-email returns 401
Not sure what changed, but now I get Failed to verify SMTP configurationI am having the same issue. It doesn't matter if I use Gmail or my own SMTP server (Mailcow), I always get the Failed to verify SMTP configuration error.
I'm running it in Docker on an Asustor NAS via a Portainer stack. Also, nothing noteworthy in the Docker logs.
Immich v1.123.0
I don't see any networks configured in the docker compose file. Maybe that's something to look into?
Bugs like this are basically exclusively due to bad inputs
So, maybe you can test with a different SMTP client
I am using the Gmail config (as per the documentation), as well as using my own self-hosted email server. Same result on both