Immich server web not rechable in synology docker
Please help...
Having issue accessing immich running in my synology nas http://synologynasip:2283
I am just building it in my synology nas with container manager. it is running but web page is not showing up. I tried 2283 and also changed it to other ports but nothing seems to work
this is the only error i am noticing in immich server container.
I have enabled that port in sysnology firewall and also tested with telnet. it is reachble but web page not coming. also tried different browser and incognito.
I am using latest compose and env file with default settings
9 Replies
:wave: Hey @purplealien,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close command, and re-open it later if needed.What's the nas ip?
10.20.20.20
What's your PC IP? 10.20.20.x?
the server can't reach the redis container
something about yoru deployment is broken
my pc is in different network 192.168.2.19 but i can reach the synology on ports. opened the ports in sysnology firewall
ahh.. that might be an issue. what should i look for redis?
I am using the default docker compose file with only minor changes
please post your .env as well
I just build version 1.122.0 in my local system and it worked but latest one didn't work, tried 1.122.0 in synology and its still the sam e
ahh.. it worked.
additional firewall rules needed to be allowed in synology. crap