Fortnite is not launching on Heroic
The Title is self explanatory when I am Launching fortnite on my Pc while It seems to star fine after some time on the loading screen It crashes and shows me a message from Unreal Engine that says that the game crashed and I should contact their tech support. Does anyone know why this is happening? (BTW i did not download fortnite from Heroic but import it from epic I have done all the updates BUT the problem remains I have deleted Heroic and re download it but before I do the some with fortnite I want to know if there is an easier fix due to how big this game is and that my internet connection is bad).
7 Replies
To help you, we need a game log. Please see the following images on how to get it.
extended-salmon•5mo ago
If the game starts (which it does in your case), it's not Heroic's fault
We can certainly help you diagnose the problem though
Eh that won't help much on Windows
https://www.epicgames.com/help/en-US/c-Category_Fortnite/c-Fortnite_TechnicalSupport/how-do-i-gather-logs-for-fortnite-a000084841
Follow the "Fortnite Game Logs" chapter there
national-goldOP•5mo ago
https://0x0.st/8zJw.log
My game was working while on epic games launcher when I changed to Heroic I started to encounter this issue.
fair-rose•5mo ago
I've had people insist they're on windows only to have them post a log and find that wasn't the case, so it's just easier to have them post it
national-goldOP•5mo ago
I searched on support and I found out that many people have the some problem. Is there any fix or should I reinstall fortnite using heroic?
(also the first time I used heroic and imported the game and updated it was using the portable version now i deleted it and used the "normal" one, I do not know if that detail helps...)
extended-salmon•5mo ago
Follow this please @MikeTheGreat25
Reinstalling is never required. At most you can verify and repair, which does everything a reinstall would, except for re-downloading everything
national-goldOP•5mo ago
Thanks it worked after I pressed Verify and Repair is now working normally I have not seen that heroic had that feature...