Please contact the customer service for further assistance with lost or stolen accounts.
You may submit an account recovery request through in-game at the login page of the game by selecting Help > Login Issue > Account Recovery > Submit Claim.
Hi. :r_pengwave: Please be informed that trading, selling, purchasing & sharing of game accounts is against PUBG MOBILE's terms of service. Please refrain from participating in such activities.
As per PUBG MOBILEβs terms of service, you are not allowed to purchase, sell or share your game account to anyone. You are solely responsible for any risks associated when making such transactions. The account does not belong to you since you are not the owner.
In other words, you are not the one who created the account, rather purchased it which is against the terms of service.
Yes I didn't know about the rules and I found out after the deal! What is my assignment? Now I lost both the account and all my money! I am a young person in an embargoed country who spent all the money I had to buy an account and you helped him get the account back! This is not fair
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