Pod disapeared completely
Yesterday the GPU was gone, but the pod was still there. This morning the whole pod has gone. I'd left it running and it ran out of money, so was expecting the CPU to be gone again. But this time the interface acts as if it never was there.
I paid for network storage. The storage is shown but not with any way to retireve what I had.
Is this normal?
Once again, I feel somewhat scammed by Runpod here.
2 Replies
Unknown User•10mo ago
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When your balance gets close to 0, we have to reclaim the resources and allocate them to other customers.
To avoid this, you can enable low balance notifications in the Notification Center. If you don’t add funds in time, the system will first stop your resources and then terminate them.
For network storage, we provide a bit more time before deleting your data. However, to access your network volume again, you’ll need to add funds and spin up a new pod.