HGL
notable-maroon

game refuses to load

Yo, this is the first time Im using this. whenever I try to boot up Sonic Mania the launcher says the games being played, then after a sec it goes back to saying "play"
50 Replies
notable-maroon
notable-maroonOP5mo ago
I'll post the log in a sec. (https://0x0.st/8iyT.log)
like-gold
like-gold5mo ago
"autoInstallDxvkNvapi": true, you don't have an Nvidia GPU "name": "Proton - Proton - Experimental", I suggest that you don't use stock Proton. switch to GE-Proton-latest and enable UMU
notable-maroon
notable-maroonOP5mo ago
yk how to do that?
like-gold
like-gold5mo ago
use the Wine Manager on the left
notable-maroon
notable-maroonOP5mo ago
and for future reference do I nedd to do that with ogher games?
like-gold
like-gold5mo ago
change the settings in the game's settings page set your defaults in heroic settings https://discord.com/channels/812703221789097985/1044301598018515105/1316138869107720193
notable-maroon
notable-maroonOP5mo ago
:SteamHappy: ill go try that ty! Got that proton, but how do I enable UMU?
like-gold
like-gold5mo ago
please go to this link
notable-maroon
notable-maroonOP5mo ago
Shinmb Shi mb Even after all that that still happens. Should I upload another log?
like-gold
like-gold5mo ago
yes
notable-maroon
notable-maroonOP5mo ago
Sorry for the late response, Fine if I do it later? My Deck's low on charge https://0x0.st/8iwu.log
like-gold
like-gold5mo ago
please implement previously discussed fixes you still have DXVK-NVAPI enabled, and you still do not have an Nvidia GPU
notable-maroon
notable-maroonOP5mo ago
is that in the faq too?
like-gold
like-gold5mo ago
I don't know, but it's the first thing I called out here
notable-maroon
notable-maroonOP5mo ago
aight, so how do I disable it
like-gold
like-gold5mo ago
uncheck the box that you checked to enable it it's not enabled by default in the game's settings page
notable-maroon
notable-maroonOP5mo ago
0lemme swap devices rq its hard to type pn steam deck
notable-maroon
notable-maroonOP5mo ago
This right?
No description
notable-maroon
notable-maroonOP5mo ago
It's already turned off.
like-gold
like-gold5mo ago
I'm going to guess based on the cropped photo that you're looking at the global defaults and not the game's individual settings
notable-maroon
notable-maroonOP5mo ago
Or is it a different setting?
like-gold
like-gold5mo ago
but I can't tell for sure because the photo is cropped in tight instead of the full window
notable-maroon
notable-maroonOP5mo ago
I'll send the full screen
notable-maroon
notable-maroonOP5mo ago
No description
notable-maroon
notable-maroonOP5mo ago
Sorry bout it being sideways
like-gold
like-gold5mo ago
this is correct
notable-maroon
notable-maroonOP5mo ago
Yeah after taking a second look, I'm assuming the settings in the app apply to all So I should apply it to that game specifically?
like-gold
like-gold5mo ago
the global settings apply to new downloads, not existing games yes
notable-maroon
notable-maroonOP5mo ago
Aaaahhh that makes sense lmao
notable-maroon
notable-maroonOP5mo ago
The first checkmark box right? I disabled it and I still can't enter.
No description
notable-maroon
notable-maroonOP5mo ago
Should I reinstall the game?
like-gold
like-gold5mo ago
no, reinstalling the game doesn't change anything use Dolphin to delete the prefix folder then post a new log
notable-maroon
notable-maroonOP5mo ago
Sorry to keep on asking and sound annoying but, how do you delete the prefix folder with "Dolphin"?
like-gold
like-gold5mo ago
open Dolphin
like-gold
like-gold5mo ago
go to this folder path
No description
like-gold
like-gold5mo ago
delete that whole folder
notable-maroon
notable-maroonOP5mo ago
oh my god I'm gonna sound so annoying 😭 ... ... what's Dolphin? I'm a complete newbie.
like-gold
like-gold5mo ago
it's the file explorer. it's called Dolphin
notable-maroon
notable-maroonOP5mo ago
Ooh ic So delete the Sonic Mania folder?
like-gold
like-gold5mo ago
yes
notable-maroon
notable-maroonOP5mo ago
Then make a log. And send it here?
like-gold
like-gold5mo ago
run the game one more time, send a new log
notable-maroon
notable-maroonOP5mo ago
Kk
notable-maroon
notable-maroonOP5mo ago
Ya or na?
No description
like-gold
like-gold5mo ago
you deleted the game folder, not the prefix folder I identified the prefix folder
notable-maroon
notable-maroonOP5mo ago
omg 🤦‍♂️ Sorry
like-gold
like-gold5mo ago
Now you’re just gonna have to redownload the game
notable-maroon
notable-maroonOP5mo ago
Should I still go delete the prefix folder? https://0x0.st/8ix6.log btw went and did this
xenial-black
xenial-black5mo ago
this doesn't look right ERROR: ld.so: object '/run/user/1000/app/com.heroicgameslauncher.hgl/pressure-vessel-libs-O6XYZ2/${LIB}/libgamemodeauto.so.0' from LD_PRELOAD cannot be preloaded (cannot open shared object file): ignored. maybe try disabling game mode? it's in game settings > other > Use GameMode (Feral Game Mode needs to be installed), uncheck that and try to run the game again I guess you could also try reinstalling heroic, because it looks like something is missing
notable-maroon
notable-maroonOP5mo ago
Ill try that when I can. My decks on charge. nope, seems like ill have to re-install yea , that wotrked! ty! other games work too.

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