17 Replies
Immich
Immich4mo ago
:wave: Hey @brownie2741, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
Alex Tran
Alex Tran4mo ago
can you post the server log?
brownie2741
brownie2741OP4mo ago
yes one moment
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
immich-server:
container_name: immich_server
image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
# extends:
# file: hwaccel.transcoding.yml
# service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
volumes:
# Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
- ${UPLOAD_LOCATION}:/usr/src/app/upload
- /etc/localtime:/etc/localtime:ro
env_file:
- .env
ports:
- '2283:2283'
depends_on:
- redis
- database
restart: always
healthcheck:
disable: false

immich-machine-learning:
container_name: immich_machine_learning
# WARNING: Make sure to use the docker-compose.yml of the current release:
#
# https://github.com/immich-app/immich/releases/latest/download/docker-compose.yml
#
# The compose file on main may not be compatible with the latest release.
#

name: immich

services:
immich-server:
container_name: immich_server
image: ghcr.io/immich-app/immich-server:${IMMICH_VERSION:-release}
# extends:
# file: hwaccel.transcoding.yml
# service: cpu # set to one of [nvenc, quicksync, rkmpp, vaapi, vaapi-wsl] for accelerated transcoding
volumes:
# Do not edit the next line. If you want to change the media storage location on your system, edit the value of UPLOAD_LOCATION in the .env file
- ${UPLOAD_LOCATION}:/usr/src/app/upload
- /etc/localtime:/etc/localtime:ro
env_file:
- .env
ports:
- '2283:2283'
depends_on:
- redis
- database
restart: always
healthcheck:
disable: false

immich-machine-learning:
container_name: immich_machine_learning
heres my docker-compose.yml file how do i check server logs if the server isnt connecting in my browser?
Alex Tran
Alex Tran4mo ago
you can type into the terminal docker logs immich_server
brownie2741
brownie2741OP4mo ago
it just printed out an incredibly long file that i cant paste im trying to restart the server
Alex Tran
Alex Tran4mo ago
you can put it in a txt file and share it here
Alex Tran
Alex Tran4mo ago
QueryFailedError: could not extend file "base/16384/17322": No space left on device looks like your OS disk where you run docker command has no more space you can run docker image prune to remove unused Docker's images
brownie2741
brownie2741OP4mo ago
Total reclaimed space: 0B
Total reclaimed space: 0B
i checked the status of the container and its been starting up for the past 10 minutes
Alex Tran
Alex Tran4mo ago
try docker volume prune? ah wait
brownie2741
brownie2741OP4mo ago
same thing also is an 8gb sd card on the raspberry pi not enough to store the OS?
Alex Tran
Alex Tran4mo ago
then increase the disk size of the VM? yep, not enough
brownie2741
brownie2741OP4mo ago
oh wow ok that makes sense then
Alex Tran
Alex Tran4mo ago
about 24~32GB should be good
brownie2741
brownie2741OP4mo ago
oh ok interesting what takes up the storage in the OS?
Alex Tran
Alex Tran4mo ago
the images you can see the size by running docker images and also the database will take some storage space, a few GB
brownie2741
brownie2741OP4mo ago
ohh gotcha ok thanks, this makes sense now ive been running into this problem for a few attempts now

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