Stacktrace Error
17 Replies
:wave: Hey @brownie2741,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs
docs
- Container Status: docker ps -a
docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA
Checklist
I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
6. :ballot_box_with_check: uploaded the relevant information (see below).
7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like fdisk -l
and df -h
).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close
command, and re-open it later if needed.can you post the server log?
yes one moment
heres my docker-compose.yml file
how do i check server logs if the server isnt connecting in my browser?
you can type into the terminal
docker logs immich_server
it just printed out an incredibly long file that i cant paste
im trying to restart the server
you can put it in a txt file and share it here
QueryFailedError: could not extend file "base/16384/17322": No space left on device
looks like your OS disk where you run docker command has no more space
you can run docker image prune
to remove unused Docker's images
i checked the status of the container and its been starting up for the past 10 minutes
try
docker volume prune
?
ah waitsame thing
also is an 8gb sd card on the raspberry pi not enough to store the OS?
then increase the disk size of the VM?
yep, not enough
oh wow ok that makes sense then
about 24~32GB should be good
oh ok
interesting
what takes up the storage in the OS?
the images
you can see the size by running
docker images
and also the database will take some storage space, a few GBohh gotcha
ok thanks, this makes sense now ive been running into this problem for a few attempts now