Error 500 ( stacktrace )
hello guys, i am new here.. after i try to update my immich server, which failed then i rolled back..
this happen to me
install this on truenas scale-24.10.2.4
immich App Version:
v1.123.0
Version:
1.7.13
this the error log when i try to open the web ui
Error: 500 ()
Stacktrace
Error: Error: 500
at Object.it [as ok] (http://10.10.17.4:30041/_app/immutable/chunks/fetch-client.DUPjmxtR.js:1:7428)
at async Promise.all (index 1)
at async f (http://10.10.17.4:30041/_app/immutable/chunks/server-config.store.BzGKcRFK.js:1:530)
at async o (http://10.10.17.4:30041/_app/immutable/chunks/server.D8H948S5.js:1:189)
what should i do to fix this ? thanks.
15 Replies
:wave: Hey @william7948,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
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If this ticket can be closed you can use the /close command, and re-open it later if needed.i am using truenas scale 24.10.2.4
try a private window first
Error: 500 ()
Stacktrace
Error: Error: 500
at Object.it [as ok] (http://10.10.17.4:30041/_app/immutable/chunks/fetch-client.DUPjmxtR.js:1:7428)
at async Promise.all (index 1)
at async f (http://10.10.17.4:30041/_app/immutable/chunks/server-config.store.BzGKcRFK.js:1:530)
at async o (http://10.10.17.4:30041/_app/immutable/chunks/server.D8H948S5.js:1:189)
at async C (http://10.10.17.4:30041/_app/immutable/nodes/4.Bv2OvHWF.js:1:762)
at async Ue (http://10.10.17.4:30041/_app/immutable/chunks/entry.DTR95pgu.js:1:15801)
thats the error log on private windows..
what if, i downloaded all the data & pgData to my other pc, then i re-install immich new version, does that work ?
will my data be back if i move my old data to new immich server?
You need a database export, not just a pgdata copy
Also, your immich version is old because your truenas version is old
if i switch to truenas 25.04, will my apps auto update ? i just use nextcloud & immich btw
Only the docker ones
I'm not a truenas expert btw
let me do the backup first, then i will try to update my immich server, thanks
24.10.2.4 is still fine, updates should have been proposed IIRC
Immich updates on 24.10?
Yes, as long as they're on 24.10.2.2 and above, it meets the requirements (for now)
Must've confused with 24.04 then
It's just to migrate to the new storage structure that I need people to use 25.04 so I can guide them with the custom app thing
well 24.10.2.1 doesn't work, so might also be that
Still do a backup, but I'll write something in #truenas that explains how to migrate from old storage structure to the new one while updating immich (you need to be on 25.04, and still do a backup)
I wrote it, forgot to ping you but it’s pinned in the TrueNAS channel
thank mate.. will check for now..