Cant login to epic games on steam deck
Hi, every time I try and login to epic games in the launcher, it takes me to an error screen and says "Corrective action is required". It does this for both options. Any ideas?
38 Replies
deep-jade•5mo ago
are you on a vpn?
it's unlikely, but just double checking
adverse-sapphireOP•5mo ago
Nope
Please see the following images on how to send a Heroic / Legendary / GOGDL / Nile log file:
fascinating-indigo•5mo ago
adverse-sapphireOP•5mo ago
Hold on, might take a minute for me to get it off my steam deck
fascinating-indigo•5mo ago
excuse the sarcasm, it wasn't rendering on my desktop haha
fascinating-indigo•5mo ago
deep-jade•5mo ago
it doesn't make sense anyway, at least not to me
fascinating-indigo•5mo ago
Actually it’s still not informative
ENVIRONMENT
EOS SDK
Web API
ANSWER
A common cause for this error is that the scopes requested in the request do not match exactly with the scopes configured in the developer portal.
With EOS Epic Account Services, incremental scopes are not supported, and the scopes configured on the backend must all be requested by the clients.
deep-jade•5mo ago
deep-jade•5mo ago
yeah lol
adverse-sapphireOP•5mo ago
Didn't even put anything in the log about it
deep-jade•5mo ago
i heard you like scopes so we put scopes in your scope so you can scope more effectively
adverse-sapphireOP•5mo ago
Maybe I need more scopes to increase the scopage
deep-jade•5mo ago
no, incrementing the scopes to increase the scopage is not supported
try decrementing
fascinating-indigo•5mo ago
try logging in through your browser on both a separate PC and the Deck
adverse-sapphireOP•5mo ago
I'm logged in on my computer so I don't think it's a dns thing
fascinating-indigo•5mo ago
and if you can get in through something else, try using the alt login method on Heroic where you provide the auth code
deep-jade•5mo ago
log out and back in on your computer
adverse-sapphireOP•5mo ago
Should I try it with heroic on my PC?
Yeah I did it doesn't work
fascinating-indigo•5mo ago
can you provide the log of the attempt?
deep-jade•5mo ago
it would be helpful to have the global log
lol
adverse-sapphireOP•5mo ago
It logs in then brings me to the corrective action required
There's nothing in the log
deep-jade•5mo ago
post it anyway
adverse-sapphireOP•5mo ago
Okay give me a minute
adverse-sapphireOP•5mo ago
Pastebin
(21:12:52) INFO: [Legendary]: Legendary location: /app/bi...
Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
deep-jade•5mo ago
will you also provide the legendary log?
it should be the one just underneat the global log
adverse-sapphireOP•5mo ago
Okay
Tried the alt login again
And I can see more of the error message
It says the corrective action is eula acceptance
adverse-sapphireOP•5mo ago
Pastebin
[1/7/2025, 9:12:52 PM] LEGENDARY_CONFIG_PATH=/home/deck/.var/app/co...
Pastebin.com is the number one paste tool since 2002. Pastebin is a website where you can store text online for a set period of time.
adverse-sapphireOP•5mo ago
There's the legendary log as well
deep-jade•5mo ago
just in case, run this in the terminal
flatpak update && flatpak install --reinstall com.heroicgameslauncher.hgladverse-sapphireOP•5mo ago
Alright
deep-jade•5mo ago
did you log out and back in on your computer, by the way?
adverse-sapphireOP•5mo ago
Yeah I'm trying it now
But the epic launcher has shit itself I'm having to reinstall it
Says I need a system update but I dont
deep-jade•5mo ago
heroic is also on windows, if that's what you're using
or mac or whatever
adverse-sapphireOP•5mo ago
No I'm just using the default one
I don't really play games on my PC it's just for work
fascinating-indigo•5mo ago
adverse-sapphireOP•5mo ago
Okay that seemed to do it thank u