The code is not coming to my email
w
Solution
Regarding not receiving the authentication code, please do check your junk/spam mailbox. And if you are still unable to receive, please contact the in-game customer service for further assistance in this regard.
And if you are facing failed to login issue, this may due to an unstable Internet connection. It is recommended to play with a stable cellular data or Wi-Fi connection. We also suggest that you try the following solutions:
• Try with a different Internet connection to see whether if you can log into the game.
• Log out of the account, close the game, and clear some storage on your device before logging in again.
• Try to repair from the login menu of the game or reinstall the game.
If the issue persists, please contact the in-game customer service for further assistance.
And if you are facing failed to login issue, this may due to an unstable Internet connection. It is recommended to play with a stable cellular data or Wi-Fi connection. We also suggest that you try the following solutions:
• Try with a different Internet connection to see whether if you can log into the game.
• Log out of the account, close the game, and clear some storage on your device before logging in again.
• Try to repair from the login menu of the game or reinstall the game.
If the issue persists, please contact the in-game customer service for further assistance.
Similar Threads
Was this page helpful?
