Random accelerate network error

hello, i'm migrating a big project to prisma, at the moment i migrate my dev environment to make all the tests.
I'm using Prisma Postgres on starter plan with a NextJS app and an expressjs external api, both connect using prisma accelerate.

Sometime I got this error:

Cannot fetch data from service:
Unable to connect to the Accelerate API. This may be due to a network or DNS issue. Please check your connection and the Accelerate connection string. For details, visit https://www.prisma.io/docs/accelerate/troubleshoot.

Cannot fetch data from service:
Unable to connect to the Accelerate API. This may be due to a network or DNS issue. Please check your connection and the Accelerate connection string. For details, visit https://www.prisma.io/docs/accelerate/troubleshoot.

Can I do something about it ? could upgrading plan solve the problem ?
Is it a known problem as Prisma Postgres is in beta (for production i will take a aws postgres db)

Thanks

Prisma•14mo ago•

11 replies

Mitolius

Random accelerate network error

Cannot fetch data from service:
Unable to connect to the Accelerate API. This may be due to a network or DNS issue. Please check your connection and the Accelerate connection string. For details, visit https://www.prisma.io/docs/accelerate/troubleshoot.

Cannot fetch data from service:
Unable to connect to the Accelerate API. This may be due to a network or DNS issue. Please check your connection and the Accelerate connection string. For details, visit https://www.prisma.io/docs/accelerate/troubleshoot.

Can I do something about it ? could upgrading plan solve the problem ?
Is it a known problem as Prisma Postgres is in beta (for production i will take a aws postgres db)

Thanks

Random accelerate network error

Similar Threads

Random accelerate network error

Similar Threads

Similar Threads

Similar Threads