Immich•4mo ago

Can't restore Immich backup

[Nest] 16  - 01/23/2025, 2:42:34 PM     LOG [Api:StorageService] Verifying system mount folder checks, current state: {"mountChecks":{"thumbs":true,"upload":true,"backups":true,"library":true,"prof │

[Nest] 16  - 01/23/2025, 2:42:35 PM   ERROR [Api:StorageService] Failed to read upload/backups/.immich: Error: ENOENT: no such file or directory, open 'upload/backups/.immich'

[Nest] 16  - 01/23/2025, 2:42:34 PM     LOG [Api:StorageService] Verifying system mount folder checks, current state: {"mountChecks":{"thumbs":true,"upload":true,"backups":true,"library":true,"prof │

[Nest] 16  - 01/23/2025, 2:42:35 PM   ERROR [Api:StorageService] Failed to read upload/backups/.immich: Error: ENOENT: no such file or directory, open 'upload/backups/.immich'

11 Replies

Immich•4mo ago

:wave: Hey @Freeman, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA

Immich•4mo ago

Checklist I have... 1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time). 2. :blue_square: read applicable release notes. 3. :blue_square: reviewed the FAQs for known issues. 4. :blue_square: reviewed Github for known issues. 5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy). 6. :blue_square: uploaded the relevant information (see below). 7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.

GitHub

immich-app immich · Discussions

Explore the GitHub Discussions forum for immich-app immich. Discuss code, ask questions & collaborate with the developer community.

FAQ | Immich

User

GitHub

Issues · immich-app/immich

High performance self-hosted photo and video management solution. - Issues · immich-app/immich

FreemanOP•4mo ago

my helm-release config https://github.com/gravelfreeman/talos/blob/main/clusters/main/kubernetes/apps/immich/app/helm-release.yaml source helm chart https://github.com/truecharts/public/blob/master/charts/stable/immich/values.yaml At first I thought it was an issue with my NFS shares but it's not the same path so it shouldn't be that.

/usr/src/app/upload/library/${USER_1}
/usr/src/app/upload/library/${USER_2}

/usr/src/app/upload/library/${USER_1}
/usr/src/app/upload/library/${USER_2}

Error says it failed to read

upload/backups/.immich

upload/backups/.immich

The original chart uses a local PVC for the backups folder

  backups:
    enabled: true
    mountPath: /usr/src/app/upload/backups

  backups:
    enabled: true
    mountPath: /usr/src/app/upload/backups

I tried replacing it with an empty folder but same error.

      backups:
        type: emptyDir

      backups:
        type: emptyDir

I also confirmed there's no backups PVC so that the emptyDir did work.

kubectl get pvc -n immich | grep backups

kubectl get pvc -n immich | grep backups

Above command returns nothing unless I change backups storage back to PVC. Is the backups new in Immich? I could've upgraded from an old version few months ago and never set the backups pvc volsync job so when I migrated I lost this data... Now I can't restore. What's in this file exactly?

schuhbacca•4mo ago

Each top level directory in immich has a .immich file, it helps with integrity checks. I don't remember when it was exactly released. Will have to go through the release notes to see when. https://immich.app/docs/administration/system-integrity/ Basically if it doesn't find that file though the app will fail to startup. All this helm stuff is over my head, but that's the jist of what's going on.

FreemanOP•4mo ago

Thanks. Can I create an empty .immich file?

bo0tzz•4mo ago

If you're certain that bypassing the checks is the right thing to do, yes

FreemanOP•4mo ago

What exactly is this backups folder for? I don't use Immich side backups. It's cool now I know it exists but I have another backup method. If I ignore the check with

IMMICH_IGNORE_MOUNT_CHECK_ERRORS=true

IMMICH_IGNORE_MOUNT_CHECK_ERRORS=true

will Immich boot and create a new .immich file in that directory?

Zeus•4mo ago

No. Never use that variable

FreemanOP•4mo ago

I'm currently at the point where it seems it's my only option. Or trashing my whole Immich? Is there anything else I can do?

Zeus•4mo ago

Make an empty immich file like you mentioned

FreemanOP•4mo ago

Ok will try that I'm wondering if that's a huge folder or if it's safe to backup on a destination with restricted storage? Thank you all, it's back up and working! :freemanCry: 🎉

Gaming

Programming

Can't restore Immich backup

Did you find this page helpful?