Unable to Launch Dash 1.8.5
I just activated the perpetual license on a previous version of Dash (possibly 1.8.3) installed last month. After that, I updated to Dash 1.8.5 by overwriting it in the same location. However, after launching UE and clicking the Dash button in the toolbar, nothing happens.
UE output log shows the following error:
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LogPython: Error: Traceback (most recent call last):
LogPython: Error: File "<string>", line 1, in <module>
LogPython: Error: File "D:\UE_install\Dash\Modules\GN\GNL\GNLSetup.py", line 4, in <module>
LogPython: Error: from GN.LicenseManager import LicenseManagerWindow
LogPython: Error: File "D:\UE_install\Dash\Modules\GN\LicenseManager\LicenseManagerWindow.py", line 6, in <module>
LogPython: Error: from PySide6.QtCore import Qt, QSettings, QEvent, QPoint, QObject, QRectF
LogPython: Error: ModuleNotFoundError: No module named 'PySide6'
LogPython: Error: Traceback (most recent call last):
LogPython: Error: File "<string>", line 1, in <module>
LogPython: Error: File "D:\UE_install\Dash\Modules\GN\GNL\GNLSetup.py", line 4, in <module>
LogPython: Error: from GN.LicenseManager import LicenseManagerWindow
LogPython: Error: File "D:\UE_install\Dash\Modules\GN\LicenseManager\LicenseManagerWindow.py", line 6, in <module>
LogPython: Error: from PySide6.QtCore import Qt, QSettings, QEvent, QPoint, QObject, QRectF
LogPython: Error: ModuleNotFoundError: No module named 'PySide6'
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This issue occurs in both UE 5.4.4 and 5.5.0, and I found the version NO. seems to display incorrectly.
I've tried uninstalling Dash using the Uninstall.exe file in the installation directory and then reinstalling it, but the issue persists.
My OS is Windows 10(22H2), and Dash is installed in 【D:\UE_install\Dash】
I'd like to roll back to the previous version which was working fine for further testing. Unfortunately, I've already deleted the old installer, and couldn't find any historical versions available on the official-site
UE output log shows the following error:
————————————
LogPython: Error: Traceback (most recent call last):
LogPython: Error: File "<string>", line 1, in <module>
LogPython: Error: File "D:\UE_install\Dash\Modules\GN\GNL\GNLSetup.py", line 4, in <module>
LogPython: Error: from GN.LicenseManager import LicenseManagerWindow
LogPython: Error: File "D:\UE_install\Dash\Modules\GN\LicenseManager\LicenseManagerWindow.py", line 6, in <module>
LogPython: Error: from PySide6.QtCore import Qt, QSettings, QEvent, QPoint, QObject, QRectF
LogPython: Error: ModuleNotFoundError: No module named 'PySide6'
LogPython: Error: Traceback (most recent call last):
LogPython: Error: File "<string>", line 1, in <module>
LogPython: Error: File "D:\UE_install\Dash\Modules\GN\GNL\GNLSetup.py", line 4, in <module>
LogPython: Error: from GN.LicenseManager import LicenseManagerWindow
LogPython: Error: File "D:\UE_install\Dash\Modules\GN\LicenseManager\LicenseManagerWindow.py", line 6, in <module>
LogPython: Error: from PySide6.QtCore import Qt, QSettings, QEvent, QPoint, QObject, QRectF
LogPython: Error: ModuleNotFoundError: No module named 'PySide6'
————————————
This issue occurs in both UE 5.4.4 and 5.5.0, and I found the version NO. seems to display incorrectly.
I've tried uninstalling Dash using the Uninstall.exe file in the installation directory and then reinstalling it, but the issue persists.
My OS is Windows 10(22H2), and Dash is installed in 【D:\UE_install\Dash】
I'd like to roll back to the previous version which was working fine for further testing. Unfortunately, I've already deleted the old installer, and couldn't find any historical versions available on the official-site
InstallationLog.txt9.99KB
