402 error payment required error despite having tons of credits left

We're getting intermittent 402 errors saying we have insufficient credits even though our dashboard shows tons of credits left on our paid plan. All our invoices are paid. Anyone else had this error?
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4 Replies
Scott Silvi
Scott Silvi8mo ago
Yeah I'm running into this as well. 😦
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Adobe.Flash
Adobe.Flash8mo ago
Hey yall, thats odd. Can you please dm me your emails and I will take a deeper look? Did the 402s appear right after upgrading?
jbird13.me
jbird13.me4mo ago
@canyon did you ever hear back about this? running into this same issue.
Adobe.Flash
Adobe.Flash4mo ago
Hey, if you are running into billing issues, 402s as well, feel free to contact help@firecrawl.com

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