ERR_CONNECTION_CLOSED
My immich was working fine but now i can't connect to the server. All the sudden now I just get ERR_CONNECTION_CLOSED
13 Replies
:wave: Hey @redlikemethodz,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
- Container Logs:
docker compose logs docs
- Container Status: docker ps -a docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
- Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJAChecklist
I have...
1. :blue_square: verified I'm on the latest release(note that mobile app releases may take some time).
2. :blue_square: read applicable release notes.
3. :blue_square: reviewed the FAQs for known issues.
4. :blue_square: reviewed Github for known issues.
5. :blue_square: tried accessing Immich via local ip (without a custom reverse proxy).
6. :blue_square: uploaded the relevant information (see below).
7. :blue_square: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable
(an item can be marked as "complete" by reacting with the appropriate number)
Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
- Any recent changes you've made to Immich or your system.
- Details about your system (both software/OS and hardware).
- Details about your storage (filesystems, type of disks, output of commands like
fdisk -l and df -h).
- The version of the Immich server, mobile app, and other relevant pieces.
- Any other information that you think might be relevant.
Please paste files and logs with proper code formatting, and especially avoid blurry screenshots.
Without the right information we can't work out what the problem is. Help us help you ;)
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probably something is up with your networking/setup. Can you post the docker-compose, .env and the server logs
Pastebin
2025-01-31 20:16:58 Initializing Immich v1.123.02025-01-31 20:16:58...
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Compose https://pastebin.com/D3H0YEJL
Pastebin
WARNING: Make sure to use the docker-compose.yml of the current ...
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Pastebin
You can find documentation for all the supported env variables at...
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the server looks to start up just fine
although you are on an older version, maybe update to the latest version
Upgraded. Same error but looks like micro services is exiting. https://pastebin.com/RSLvSCt0
Pastebin
2025-01-31 22:03:58 immich_machine_learning | [02/01/25 03:03:58] ...
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2025-02-01 03:03:57.836 UTC [1] LOG: starting PostgreSQL 14.10 (Debian 14.10-1.pgdg120+1) on x86_64-pc-linux-gnu, compiled by gcc (Debian 12.2.0-14) 12.2.0, 64-bit
2025-02-01 03:03:57.836 UTC [1] LOG: listening on IPv4 address "0.0.0.0", port 5432
2025-02-01 03:03:57.836 UTC [1] LOG: listening on IPv6 address "::", port 5432
2025-02-01 03:03:57.851 UTC [1] LOG: listening on Unix socket "/var/run/postgresql/.s.PGSQL.5432"
2025-02-01 03:03:57.891 UTC [28] LOG: database system was shut down at 2025-02-01 03:03:49 UTC
[2025-02-01T03:03:57Z INFO service::utils::clean] Find directory "pg_vectors/indexes/17331".
[2025-02-01T03:03:57Z INFO service::utils::clean] Find directory "pg_vectors/indexes/17575".
[2025-02-01T03:03:57Z INFO service::utils::clean] Find directory "pg_vectors/indexes/17331/segments/0b87cc81-24d2-490e-a81f-4df62731bd01".
2025-02-01 03:03:57.971 UTC [1] LOG: database system is ready to accept connections
[2025-02-01T03:04:09Z INFO service::utils::clean] Find directory "pg_vectors/indexes/17575/segments/505ddfd1-e57a-4611-9377-b8d316a3ebf7".
2025-02-01 03:04:18.834 UTC [38] ERROR: pgvecto.rs: IPC connection is closed unexpected.
ADVICE: The error is raisen by background worker errors. Please check the full PostgreSQL log to get more information. Please read
https://docs.pgvecto.rs/admin/configuration.html.
2025-02-01 03:04:18.834 UTC [38] STATEMENT: SELECT idx_status FROM pg_vector_index_stat WHERE indexname = $1
2025-02-01 03:04:18.884 UTC [44] LOG: could not receive data from client: Connection reset by peerThat is strange, it says you update the database version
Can you fully restart the stack with docker compose down and docker compose up?
Ok did that. Same issue it seems. https://pastebin.com/gmgUMrue
Pastebin
2025-01-31 22:52:26 immich_server | Initializing Immich ...
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did you change the file system storage somehow?
because the system is working does not just run into issue without other factors
No. I may just start over. Thank you!
Same issue. Found the problem though. Yml had 2283:3001 for ports. Looks like new yml has to have 2283:2283. Fixed now.