HGL
wise-white
Control not open
the game does not start and shows the following error: r::PackFile - data_packfiles._ep100-000-generic-ar is of an unsupported version (464389, current is 9)
33 Replies
To help you, we need a game log. Please see the following images on how to get it.
metropolitan-bronze•4mo ago
send a full log please
wise-whiteOP•4mo ago
metropolitan-bronze•4mo ago
wait control is getting a macos port
not sure if theyd put it onto epic though
wise-whiteOP•4mo ago
I'll check it out on the official macos application
metropolitan-bronze•4mo ago
🫡
you have paid crossover dont you?
i believe control runs great there
give it a shot
wise-whiteOP•4mo ago
yeah they didn't move the port to epic
metropolitan-bronze•4mo ago
unfortunate
i know for sure control runs on macs through crossover and that its possible
wise-whiteOP•4mo ago
yes
metropolitan-bronze•4mo ago
just not sure if heroic's wine-crossover is updated enough
wise-whiteOP•4mo ago
it's possible it isn't
wise-whiteOP•4mo ago
wise-whiteOP•4mo ago
i have crossover 24.0.5
metropolitan-bronze•4mo ago
yeah give it a shot
wise-whiteOP•4mo ago
metropolitan-bronze•4mo ago
what exe is heroic opening when it tries to run the game
just curious
if i remember control ships with 2 different exes and 1 works with crossover better than th eother
wise-whiteOP•4mo ago
where can I check which exe file?
metropolitan-bronze•4mo ago
should be like somewhere here
metropolitan-bronze•4mo ago
set hte alternative exe to controldx12.exe iirc
wise-whiteOP•4mo ago
wise-whiteOP•4mo ago
ok, let's go try it
metropolitan-bronze•4mo ago
gl
wise-whiteOP•4mo ago
metropolitan-bronze•4mo ago
dang
ive genuinely got no clue im sorry ive never seen this error before
maybe someone else can give it a shot
wise-whiteOP•4mo ago
I'll look for it on the Internet, maybe someone has already encountered this
metropolitan-bronze•4mo ago
good luck
if you find a fix let me know LOL
wise-whiteOP•4mo ago
thanks
okey hahah
I'll try to reinstall the game, maybe it will help, I'll get back to you in 9/10 minutes
well, it won't change anything
I will keep trying
@TheGoldenGem YOU WON'T BELIEVE GPT CHAT HELPED ME XDDDD
and I'm probably the first one to have such a problem
I'll just send you what the gpt chat told me and what helped me
This error is often caused by the presence of "macOS" support files in the game's folders that start with .. macOS creates such files (so-called resource forks) when copying data to systems that do not support extended attributes. In your case, the game (when launched via CrossOver) tries to read such a file as a data packet, which leads to an incorrect reading of the version (i.e. "464389" instead of the expected "9").
To resolve the issue, follow these steps:
Delete files starting with .:
Go to the folder where the game is located (specifically the datapackfiles folder) and delete all files whose names start with . - in your case at least the .ep100-000-generic-ar file.
Automatic removal (optional):
If you have access to a terminal, you can go to the root of the game and execute the command (make sure you have a backup or are sure you are only deleting unnecessary files):
find . -name '.*' -delete
This command will search all subdirectories and remove files starting with ._.
Restart the game:
After deleting these files, try restarting the game via CrossOver. This should eliminate the "unsupported version" error.
metropolitan-bronze•4mo ago
this worked??
wise-whiteOP•4mo ago
yes XDDDD
metropolitan-bronze•4mo ago
thats
really funny wtf???
wise-whiteOP•4mo ago
I'm sorry if you took it wrong because in my country gpt chat is considered something that never helps
However, in this case it turned out to be gold
but most of all I would like to thank you because if it weren't for your answers, I would probably give up after 5 minutes
wise-whiteOP•4mo ago
wise-whiteOP•4mo ago
and now its work
to summarize for everyone who encounters such an error
1 go to the game folder through the terminal:
cd (and enter the folder location here or drag)
2 Enter the command that will show hidden files:
ls -la
3 Enter the command:
find . -name '._*' -delete
4 open the heroic launcher again and start the game