Only random photos from my selected Albums back up...
I picked my camera album to back up in the foreground (when i open the app).
When I open the album that I selected I can see all the photos and everything looks correct.
However when I go back to the app only a few of my photos actually get backed up and the rest are just ignored.
Server:
I used HexOs to set it up because im very bad at tech and dont really know how to make a NAS on my own.
If you need more info about the server let me know I will try to get all the info I can.
Client:
I have a few clients I started with my pixel 7 where everything worked perfectly.
I also have all of my family on it and if i remember correctly all of their shit works perfectly as well.
I only started to get into trouble once I moved to pixel 9 pro XL.
I will try to provide as many pictures as possible if theres any info thats needed just lemme know im happy to provide as much info as possible.
Logs included. not sure where to get "docker-compose.yml" and ".env"
8 Replies
:wave: Hey @BaMBi,
Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:.
References
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docker compose logs
docs
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docs
- Reverse Proxy: https://immich.app/docs/administration/reverse-proxy
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I have...
1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time).
2. :ballot_box_with_check: read applicable release notes.
3. :ballot_box_with_check: reviewed the FAQs for known issues.
4. :ballot_box_with_check: reviewed Github for known issues.
5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy).
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
- All the troubleshooting steps you've tried so far.
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- Details about your system (both software/OS and hardware).
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i know that i am not on the very latest server version but HexOS doesnt have an update button yet (its in beta) so Im not sure how to do an update.
ok i got more info

the highlighted photos are from today. it shows that they're backed up
but for some reason theyre mixed with photos from weeks/months ago
also I dont see them when I look on desktop
when i click on the info about the immage it says thats its taken by my pixel 7 and that its a different photo than it really is. very confusing

Do you need to give Immich special photos permissions on pixel OS so it can upload them?
@BaMBi where are your weeks/months old pictures from
If there is no valid date on them immich will take the created date, which is upload date