KindeK
Kinde12mo ago
8 replies
Fritz

Microsoft AD email domain issue (resolved)

Hi all, we're having an issue with users not being able to login.

We're using the Microsoft Azure AD connection and it has been working flawlessly since we set it up months ago.
However now that we're onboarding new users with different email domains they get an error "email domain we detected is not allowed" (see screenshot)

The users for which this has been working have email domains like:
@waterland.nu
@waterland.de

The new users are facing issues with email domains:
@waterlandpe.fr

All users are within the AD group.

As far as I can tell - this is not something that I'm able to configure on Kinde (perhaps I'm wrong?)
Additionally - I've checked the Azure AD config and it is not configurable on that end.

I'd appreciate any assistance, since it is rather important to have these new users onboarded.

Thanks, Fritz
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