Storage limit reached, but db is half of max storage
So i have reached max storage on the free plan with my db only being 259.48MB, i have also set backup storage to be 0. So i dont understand why i'm having this problem
15 Replies
dependent-tan•7mo ago
I'm having the same problem. When i look at the details, my data size is 39MB but i'm getting the message i'm using 511MB. But everything seems to keep working
ambitious-aqua•7mo ago
Thank you for reporting. There is a known issue with the alert message. We'll hopefully have a correction shortly.
extended-yellow•7mo ago
Same for me.
ambitious-aqua•7mo ago
This issue is being worked on now. We should hopefully have it resolved next week. We apologize for the inconvenience.
deep-jade•7mo ago
lol I came here for this exact reason and was driving myself nuts. Thanks Daniel
ambitious-aqua•7mo ago
I have the same issue on my account 🙂 We'll hopefully have that resolved very soon. Thanks for your patience.
deep-jade•7mo ago
@Daniel all fixed thank you
ambitious-aqua•7mo ago
Great. Thank you for letting me know.
variable-lime•7mo ago
I still see the same issue. is it being worked on ?
variable-lime•7mo ago
ambitious-aqua•7mo ago
Hi @ashrey I'm checking with the team on this.
foreign-sapphire•6mo ago
I still see the same issue up to this day. Does this affect the usage, or is it just a visual bug?
Update: it fixed itself
ambitious-aqua•6mo ago
It likely resolved on its own due to history falling out of your restore window. Neon keeps 24 hours of database change history to support instant restore. https://neon.tech/docs/manage/projects#configure-your-restore-window
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foreign-sapphire•6mo ago
yeah could be it, thanks! I reduced it to 1h, most likely why it went down
I think it would be better UX if the storage usage is showing what actually was used, e.g. the restore window
don't want to come across entitled or something, I'm using the free tier. Just some feedback :)
ambitious-aqua•6mo ago
Thank you for the feedback. We'll be making some improvements here in the near future.