Temporarily suspended
anyone know what this is about? I created a ticket and got an automated response
"Hey there,
ALPH-1 here with an automated update about your inquiry regarding a penalty on this account.
I got your message and passed it off to one of our agents, who's taking another look. They should finish up in about one or two days.
If they discover we've made a mistake, they'll reach out to you about how that penalty will be modified or removed.
But if they find the penalty was correctly given, then this ticket will be closed and the penalty will remain—you won't receive any other notifications.
For any other questions about how our penalty systems work, check out our online resources:
VALORANT: https://support-valorant.riotgames.com/hc/en-us/articles/4402501234451-Penalties-and-Bans-FAQ
LOL: https://support-leagueoflegends.riotgames.com/hc/en-us/articles/360038430973-League-of-Legends-Suspension-Ban-FAQ
Finally, if this request isn't actually about a penalty appeal, hold tight—your agent will reach out to you once they've had a look at the ticket."
I made another ticket after this asking for a reply from a human which I received but it was as followed
The ban says temporary suspension but I am beginning to feel like its a permanent ban? any ideas?
"Hey there,
ALPH-1 here with an automated update about your inquiry regarding a penalty on this account.
I got your message and passed it off to one of our agents, who's taking another look. They should finish up in about one or two days.
If they discover we've made a mistake, they'll reach out to you about how that penalty will be modified or removed.
But if they find the penalty was correctly given, then this ticket will be closed and the penalty will remain—you won't receive any other notifications.
For any other questions about how our penalty systems work, check out our online resources:
VALORANT: https://support-valorant.riotgames.com/hc/en-us/articles/4402501234451-Penalties-and-Bans-FAQ
LOL: https://support-leagueoflegends.riotgames.com/hc/en-us/articles/360038430973-League-of-Legends-Suspension-Ban-FAQ
Finally, if this request isn't actually about a penalty appeal, hold tight—your agent will reach out to you once they've had a look at the ticket."
I made another ticket after this asking for a reply from a human which I received but it was as followed
The ban says temporary suspension but I am beginning to feel like its a permanent ban? any ideas?
VALORANT Support
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