I
Immich3mo ago
justjon

External Library assets not being added

I'm trying to add an external library and the assets aren't being added to Immich library. I've checked the path is correct, the assets are 0777 permission and I changed the ownership to be the same as the container (uid 1000, I believe). There aren't any obvious errors in the logs, just says Discovered 0 asset(s) in library. TIA
8 Replies
Immich
Immich3mo ago
:wave: Hey @justjon, Thanks for reaching out to us. Please carefully read this message and follow the recommended actions. This will help us be more effective in our support effort and leave more time for building Immich :immich:. References - Container Logs: docker compose logs docs - Container Status: docker ps -a docs - Reverse Proxy: https://immich.app/docs/administration/reverse-proxy - Code Formatting https://support.discord.com/hc/en-us/articles/210298617-Markdown-Text-101-Chat-Formatting-Bold-Italic-Underline#h_01GY0DAKGXDEHE263BCAYEGFJA Checklist I have... 1. :ballot_box_with_check: verified I'm on the latest release(note that mobile app releases may take some time). 2. :ballot_box_with_check: read applicable release notes. 3. :ballot_box_with_check: reviewed the FAQs for known issues. 4. :ballot_box_with_check: reviewed Github for known issues. 5. :ballot_box_with_check: tried accessing Immich via local ip (without a custom reverse proxy). 6. :ballot_box_with_check: uploaded the relevant information (see below). 7. :ballot_box_with_check: tried an incognito window, disabled extensions, cleared mobile app cache, logged out and back in, different browsers, etc. as applicable (an item can be marked as "complete" by reacting with the appropriate number) Information In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider: - Your docker-compose.yml and .env files. - Logs from all the containers and their status (see above). - All the troubleshooting steps you've tried so far. - Any recent changes you've made to Immich or your system. - Details about your system (both software/OS and hardware). - Details about your storage (filesystems, type of disks, output of commands like fdisk -l and df -h). - The version of the Immich server, mobile app, and other relevant pieces. - Any other information that you think might be relevant. Please paste files and logs with proper code formatting, and especially avoid blurry screenshots. Without the right information we can't work out what the problem is. Help us help you ;) If this ticket can be closed you can use the /close command, and re-open it later if needed.
justjon
justjonOP3mo ago
It seems that some assets get loaded when restarting the container but they're broken
Immich
Immich3mo ago
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
bo0tzz
bo0tzz3mo ago
[Nest] 7 - 02/26/2025, 10:47:43 AM  LOG [Microservices:LibraryService] Refreshing library b4bdde74-978f-4892-b058-86410ea816c9 for new assets [Nest] 7 - 02/26/2025, 10:47:43 AM  DEBUG [Microservices:LibraryService] Discovered 5774 asset(s) on disk for library b4bdde74-978f-4892-b058-86410ea816c9... [Nest] 7 - 02/26/2025, 10:47:43 AM  DEBUG [Microservices:LibraryService] Finished queueing scan of 5774 assets on disk for library b4bdde74-978f-4892-b058-86410ea816c9
This suggests it's working fine
justjon
justjonOP3mo ago
Okay, so its found the assets. There are only 45 in the library and they're all broken Giving up here, having other issues with broken assets. Closing to open a new one
Immich
Immich3mo ago
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