External Library assets not being added
I'm trying to add an external library and the assets aren't being added to Immich library. I've checked the path is correct, the assets are 0777 permission and I changed the ownership to be the same as the container (uid 1000, I believe).
There aren't any obvious errors in the logs, just says
Discovered 0 asset(s) in library
.
TIA8 Replies
:wave: Hey @justjon,
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References
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docker compose logs
docs
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Information
In order to be able to effectively help you, we need you to provide clear information to show what the problem is. The exact details needed vary per case, but here is a list of things to consider:
- Your docker-compose.yml and .env files.
- Logs from all the containers and their status (see above).
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Without the right information we can't work out what the problem is. Help us help you ;)
If this ticket can be closed you can use the /close
command, and re-open it later if needed.It seems that some assets get loaded when restarting the container but they're broken
Successfully submitted, a tag has been added to inform contributors. :white_check_mark:
[32m[Nest] 7 - [39m02/26/2025, 10:47:43 AM [32m LOG[39m [33m[Microservices:LibraryService][39m [32mRefreshing library b4bdde74-978f-4892-b058-86410ea816c9 for new assets[39m [95m[Nest] 7 - [39m02/26/2025, 10:47:43 AM [95m DEBUG[39m [33m[Microservices:LibraryService][39m [95mDiscovered 5774 asset(s) on disk for library b4bdde74-978f-4892-b058-86410ea816c9...[39m [95m[Nest] 7 - [39m02/26/2025, 10:47:43 AM [95m DEBUG[39m [33m[Microservices:LibraryService][39m [95mFinished queueing scan of 5774 assets on disk for library b4bdde74-978f-4892-b058-86410ea816c9[39mThis suggests it's working fine
Okay, so its found the assets. There are only 45 in the library and they're all broken
Giving up here, having other issues with broken assets. Closing to open a new one
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