V
VALORANT3mo ago
sonder

i cant reset my password

I try to recover my password, it says they will send me an email but I don't receive anything and I entered my email correctly. How can i fix that?
22 Replies
Kris
Kris3mo ago
Did you check your spam folder?
sonder
sonderOP3mo ago
yes
Kris
Kris3mo ago
Can you double check to make sure you entered the email correctly?
sonder
sonderOP3mo ago
i did like 3-5 times. i didnt change the email or something
Kris
Kris3mo ago
Are you sure the email you entered matches the email on the account?
Table
Table3mo ago
No description
Table
Table3mo ago
is ur email verified?
sonder
sonderOP3mo ago
yea even if i wanna change the user i cant
Kris
Kris3mo ago
I would submit a ticket via support - https://support-valorant.riotgames.com/hc/en-us/requests/new -> Recover my Account @sonder Did you happen to get any updates on getting your account back?
sonder
sonderOP3mo ago
i did
Kris
Kris3mo ago
Did you get it back?
sonder
sonderOP3mo ago
nope
Kris
Kris3mo ago
oh, yikes. I'm sorry to hear that.
sonder
sonderOP3mo ago
I have not received anything
Kris
Kris3mo ago
Oh, so you're waiting for a reply?
sonder
sonderOP3mo ago
uh i guess im waiting for an email or something i just want to change the password only that
Kris
Kris3mo ago
Yea, hopefully support can help you with the code not being sent to your email to reset the password on the account.
sonder
sonderOP3mo ago
thank u, i hope i can get my account back
Kris
Kris3mo ago
You're welcome!
Table
Table3mo ago
bro is ur email verified or not
sonder
sonderOP3mo ago
yes it is
Table
Table3mo ago
good RESET DA PASSWORD

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