WhatsApp Mode – Voice Messages as Input Not Received, Typebot doesn't reply

When using Audio GPT in WhatsApp mode (free version, without a custom WA bot ID), the system stops responding after receiving a voice message. Once a voice message is sent, Typebot does not reply and stops responding to any messages, including text. However, if only text messages are sent, the system replies correctly. Notes: I have set public on allow video clip input bubble. Issue occurs only after sending a voice message. Tested in free mode without a custom WA bot ID
8 Replies
Hall
Hall3mo ago
Someone will reply to you shortly. In the meantime, this might help:
Baptiste
Baptiste2mo ago
Provide a reproduction
Cincinnato
CincinnatoOP2mo ago
Sorry, what should I provide exactly ? Do you need screenshots ?
Baptiste
Baptiste2mo ago
Sure that can help. But just tell me how I can reproduce the issue on my end
Cincinnato
CincinnatoOP2mo ago
Sure, thank you for the clarification! So: - Duplicate the Audio GPT Template using a free account (without WhatsApp integration with your own numbers) - Connect to OpenAI using your API key (Audio input is set to public) - Start the chat in WhatsApp mode with Test button - Wait for a message from the bot in whatsapp - Send a voice message to the bot in WhatsApp In my case, I've done several tentatives and I can't make it works unfortunately
Baptiste
Baptiste2mo ago
Thx checking now Ok I can reproduce. Will have to investigate more what's wrong
Baptiste
Baptiste2mo ago
Managed to pin down the issue, will work on this soon: https://github.com/baptisteArno/typebot.io/issues/2073
GitHub
Audio ChatGPT template not working on WhatsApp · Issue #2073 · bapt...
Because OpenAI can't read the uploaded URL even when public because it doesn't have a file extension
Cincinnato
CincinnatoOP2mo ago
Great, thank you for the collaboration!

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