Unexpected error happened 😕
"Please download error context and report to our support team", i dont know what causing this error but when i use diffrent wifi it works and not on my wifi
6 Replies
rare-sapphire•7mo ago
same happened to my project just now, my wifi is temp off so i was trying to use it with my phone internet giving me same error.
rare-sapphire•7mo ago
correct-apricot•7mo ago
It's possible to get this error with a database connection issue. To rule out a connection issue outside of Neon, you can try connecting to your database via psql. https://neon.tech/docs/connect/query-with-psql-editor
Neon
Connect with psql - Neon Docs
The following instructions require a working installation of psql. The psql client is the native command line client for Postgres. It provides an interactive session for sending commands to Postgres a...
metropolitan-bronze•7mo ago
same issue here @Daniel
correct-apricot•7mo ago
@Jiyauddin can you please post your error context file here from the Download Error Context button.
rare-sapphire•7mo ago
I think this issue is with a few ISPs because it occurred only when I was using my phone data. When I switched to my WIFI, it started working fine. To be sure, when I was having this error, I told my friend to open my account, and it worked fine, with no error.
My project is in development so it wasn't working cause it wasn't able to connect to DB, so I deployed it to check and it was working fine then I used a VPN and the error was gone.
That's why I think this is an issue with some ISPs.