V
VALORANT2mo ago
Lulú

Ayuda

Hello, how are you? I need someone to help me, be it support or a person who can explain to me what's going on. I got an account banned a week or two ago, which I don't know why. Then I used another one that I have just in case something happens to the main one and it ended up banned when I didn't even play a game, 2 days ago I created another one, because I love the game and I really want to play and today it got banned too. I don't know what's going on and support doesn't tell me anything and doesn't notify me of anything. Please I ask for help, all I want is to play valorant.
25 Replies
Geniux
Geniux2mo ago
looks like youre HWID banned
Lulú
LulúOP2mo ago
What's that?
Geniux
Geniux2mo ago
a ban that stops your pc from being able to play the game on every account
Lulú
LulúOP2mo ago
Ahh, but the problem is that I don't even know why I was banned, Valorant doesn't tell me anything and it doesn't show the time either.
Geniux
Geniux2mo ago
a ban message would be helpful here
Lulú
LulúOP2mo ago
I don't even know how to ask for help from Valorant support anymore, that's why I came here to ask for help
Geniux
Geniux2mo ago
^
Lulú
LulúOP2mo ago
So I did well?
Geniux
Geniux2mo ago
what
Lulú
LulúOP2mo ago
Was I right to open a "ticket" here and in the support?
Geniux
Geniux2mo ago
a ticket at support is always a good idea, yes if you try to play the game, which error message (ban message) do you get?
Lulú
LulúOP2mo ago
Get this in every account
No description
Lulú
LulúOP2mo ago
The worst thing is that yesterday I entered the game, and I was able to play 2 games, after those games I left, because I had to sleep and today when I want to enter I am banned.
Geniux
Geniux2mo ago
@Jidat is this one of those new 2 weeks skin changer things? no real reason given + no 3rd party software mentioned
Lulú
LulúOP2mo ago
no That's the weird thing, I don't use anything, I play when I have time and I end up banned out of nowhere. I love the game, but this happening to me makes me feel so sorry. I just got flagged as resolved in Valorant support but they didn't tell me anything again
Geniux
Geniux2mo ago
that means that your ban appeal has been denied
Lulú
LulúOP2mo ago
The thing is, I don't really care if they approve it or deny it, I just want to know the number of days, the reason, etc.
Geniux
Geniux2mo ago
the first regular HWID ban is 4 months a HWID ban for skin changers is 2 weeks a second HWID ban is perma each you will not get to know the reason why you have been banned (apart from "3rd party software" for example)
Lulú
LulúOP2mo ago
So I won't be able to play? Wave I can't play anymore, never again
Geniux
Geniux2mo ago
i dont know if it is your first HWID ban or not so i cant tell you
Lulú
LulúOP2mo ago
And how can I know if it's my first ban, because as far as I know, it's the first time I've been banned?
Geniux
Geniux2mo ago
you will know in 4 months i guess
Lulú
LulúOP2mo ago
But, can it be 2 weeks if it is skin change?
Geniux
Geniux2mo ago
technically yes :shrug:
Lulú
LulúOP2mo ago
Well, I just have to thank you. Thank you very much for your help. ily

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