Controls stopped working on GPD Win 4 7840u
TLDR:
All buttons on the device stopped working out of nowhere except for the power and volume buttons and the touch screen. No input being recognized from external peripherals either.
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I've been running Bazzite on it for the past month or so and everything was working great but out of nowhere when I turned it on two days ago the controls on the device stopped working.
The only thing working is the touchscreen, the power button and the volume buttons. They keyboard lights up but not a single key on it works, the track pad also doesn't work, the usb c ports on it seem to be working since it seems.to be able to charge and if I plug in a mouse or a usb that had any kind of light indicator it will turn on showing that it's connected but no inputs are being recognized by the devices neither internal or external in both game mode and desktop mode. I have double checked the mouse and keyboard and controller switch on the left side ofmthe device to make sure it wasn't just that but it makes no difference what modem it's set to.
I have tried resetting the bios by poking the hole on the right side and holding the button for 15-20 seconds while the device was off but it didn't make a difference. I have also tried letting the device run all night to drain the battery and see if that would make a difference but it didn't. I would love to be able to do a full reset and format the device with either bazzite or the default windows but I am unable to boot the device from a usb drive since the keyboard won't work even in the bios even if I plug in an external keyboard it still won't recognize any inputs or the mouse and I've tried different mouse and keyboards too just to make sure, I managed to get into the bios from desktop mode by running a command in the terminal to reboot the system into the bios but then again once im there I have no way to navigate it since the only way I'm able to control the device at all is through the touch screen.
All buttons on the device stopped working out of nowhere except for the power and volume buttons and the touch screen. No input being recognized from external peripherals either.
---------
I've been running Bazzite on it for the past month or so and everything was working great but out of nowhere when I turned it on two days ago the controls on the device stopped working.
The only thing working is the touchscreen, the power button and the volume buttons. They keyboard lights up but not a single key on it works, the track pad also doesn't work, the usb c ports on it seem to be working since it seems.to be able to charge and if I plug in a mouse or a usb that had any kind of light indicator it will turn on showing that it's connected but no inputs are being recognized by the devices neither internal or external in both game mode and desktop mode. I have double checked the mouse and keyboard and controller switch on the left side ofmthe device to make sure it wasn't just that but it makes no difference what modem it's set to.
I have tried resetting the bios by poking the hole on the right side and holding the button for 15-20 seconds while the device was off but it didn't make a difference. I have also tried letting the device run all night to drain the battery and see if that would make a difference but it didn't. I would love to be able to do a full reset and format the device with either bazzite or the default windows but I am unable to boot the device from a usb drive since the keyboard won't work even in the bios even if I plug in an external keyboard it still won't recognize any inputs or the mouse and I've tried different mouse and keyboards too just to make sure, I managed to get into the bios from desktop mode by running a command in the terminal to reboot the system into the bios but then again once im there I have no way to navigate it since the only way I'm able to control the device at all is through the touch screen.
