suspension
A month ago i got this lock on my account. i was playing valorant on the same day (January 27th) at midnight fast forward 5 hrs later when i tried to log back on i've gotten this screen. a few days before it i did get a vanguard message about my windows being updated. i did update it and enabled safe boot :note that was the day before i got banned January 26th. i tried contacting the support with no help and i seriously don't know what to do i also got an automated hardware ban. i really would like it if there were anyone to clarify what i did wrong for me to get this ban
22 Replies
When did you submit a support ticket?
a month literally when i got banned
apologies for the late response
What did they say regarding this punishment?
no replies
Support would be the only way in this situation
Maybe try replying to the open ticket & asking for help?
they dont give any replies + they close the ticket
sorry i didnt clarify that
there is a lot of false positive bans now that i researched about it
its like all over twitter/reddit
They closed the ticket with no response?
yeah
I would try submitting another ticket then
maybe the ticket got lost & it was auto-closed
dont think thats the case
either way the ban process is just bullshit
I completely understand. However, there’s not much we can do here.
do u not like have contacts with the support?
no, we don’t.
cause what is it like normal for u to lose an account that u spent a lot of time on just because of some software malfunction?
whos we?
is bro venom🗿
I’m talking about most of the people who help in community-help
aight
well surely someone knows how to assist
@Metamorphosis
i meant support wise
I would say submitting a ticket would be the only way unless you get a lucky day & a Valorant developer comes along
id pray for that day cause im not trynna lose 1k euros for good😭
I wish you the best of luck! 🍪
much obliged